Find and compare the best Artificial Intelligence software for Freshservice in 2025
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Use the comparison tool below to compare the top Artificial Intelligence software for Freshservice on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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HubSpot CRM
HubSpot
Free 23,650 RatingsHubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool. -
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Guru
Free 3,110 RatingsGuru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more -
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Zapier
Zapier
$19.99 per month 22 RatingsAutomate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier Agents transform the way businesses manage daily operations by automating routine tasks using AI-powered teammates. In minutes, users can build agents that perform actions across 7,000+ apps, such as qualifying leads, automating customer service responses, personalizing outreach emails, and more. -
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Google Cloud Platform
Google
Free ($300 in free credits) 25 RatingsGoogle Cloud is an online service that lets you create everything from simple websites to complex apps for businesses of any size. Customers who are new to the system will receive $300 in credits for testing, deploying, and running workloads. Customers can use up to 25+ products free of charge. Use Google's core data analytics and machine learning. All enterprises can use it. It is secure and fully featured. Use big data to build better products and find answers faster. You can grow from prototypes to production and even to planet-scale without worrying about reliability, capacity or performance. Virtual machines with proven performance/price advantages, to a fully-managed app development platform. High performance, scalable, resilient object storage and databases. Google's private fibre network offers the latest software-defined networking solutions. Fully managed data warehousing and data exploration, Hadoop/Spark and messaging. -
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Box
Box
$5 per month 72 RatingsSecure collaboration with anyone, anyplace, on any device. It is our top priority to protect your cloud files. We have developed advanced security controls, intelligent threats detection, and complete information governance. We also know that your needs are not limited to these security controls. Strict data privacy? Check. Check. Check. Check. You should check. Collaboration is key to your business. This includes customers, partners, vendors, and teammates. Everyone can work together on your most important content easily if they are in the same place. You should not be sharing files but frustration. You should be able to rest assured that your data is safe. It is a waste of time to work on cumbersome, manual processes every day. We let anyone automate repeatable workflows that are important to your business, such as HR onboarding and contract management. Your workflows will move faster. You have more time for what is most important. -
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With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
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Workativ Assistant
Workativ
$1,530 per monthWorkativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC -
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Workato
Workato
$10,000 per feature per yearWorkato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business. -
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Kore.ai
Kore.ai
Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions. -
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n8n
n8n
$20 per monthBuild complex automations up to 10x faster without battling APIs. The days of slogging through a mess of scripts is over. JavaScript is the best choice when you want flexibility, and UI for all other tasks. n8n lets you build flexible workflows that are focused on deep data integration. With a user-friendly interface and templates that can be shared, even the less technically minded members of your team can work together on them. Contrary to other tools, complexity does not limit you. You can build anything you want, without worrying about budget. Connect APIs without code to automate basic functions. You can also use vanilla Javascript to manipulate complex data. You can implement more than one trigger. You can branch and merge your workflows. You can even pause flows while you wait for external events. Custom HTTP requests allow you to easily interface with any API or service. Separate dev and production environments with different sets of authentication data to avoid breaking live workflows. -
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Quickwork
Quickwork
$20 per monthQuickwork is used by enterprises to create simple and complex workflows. It also allows them to create and publish APIs that are secure, and to manage conversational interactions between employees, customers, and partners. This helps to provide an excellent user experience. Quickwork is an all-in one platform that provides the tools and services needed to build powerful and scalable integrations. It also offers serverless APIs and conversational experiences. Drag and drop applications to create powerful integrations. No need to write a line of code. You can choose from 1000s of apps for business, consumer, analytics, messaging and IoT. Quickwork's API Management allows you to convert any workflow into an REST API in a single click. Our serverless infrastructure allows you to scale your APIs elastically and securely. Create and manage real-time messaging and conversational workflows across multiple channels with human agents, IoT devices, and chatbots. -
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HubSpot Customer Platform
HubSpot
FreeHubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow. -
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5X
5X
$350 per month5X is a data platform that offers everything you need to centralize your data, clean it, model it, and analyze it. 5X is designed to simplify data management. It offers seamless integration with more than 500 data sources. This ensures uninterrupted data movement between all your systems using pre-built connectors and custom connectors. The platform includes ingestion, warehousing and modeling, orchestration and business intelligence. All of this is presented in a simple-to-use interface. 5X supports a variety of data movements including SaaS applications, databases, ERPs and files. Data is transferred automatically and securely to data lakes and warehouses. 5X's enterprise-grade security encrypts the data at its source, identifying personally identifiable data and encrypting it at a column-level. The platform is designed for a 30% reduction in total cost of ownership compared to building a platform yourself. It also enhances productivity by providing a single interface for building end-to-end pipelines. -
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Cx Moments
Cx MOMENTS
Get instant insights from customer conversations. Find out what is most troubling your customers and what is the biggest threat to your business. You can quickly categorize and trend 100,000 customer support tickets, tickets, and live chats in just a few steps. Manually tagging tickets is tedious and unreliable. Customer Service agents often fail categorize important details of customer questions. They may leave as many as 60% of your support tickets untagged. Cx Moments AI tags tickets faster than agents, regardless of how complicated or granular your categorization. We can also apply new tags and categories to your entire ticket history. Cx Moments automatically summarizes customer queries by region. You can now show each Department which customer issues they have. You can see which contact drivers are trending up, and what areas need special attention. Find out which areas your agents have the most difficulty with and what training may be required. -
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Kindo
Kindo
Kindo has arrived and the way you work will never be quite the same. Workflows allow you to automate your tasks and connect to any AI model with just a few simple clicks. Kindo streamlines work, so you can focus on the most important parts of your job and not all the extra stuff. The first self-serve Al Platform that securely and privately connects OpenAI ChatGPT, Google Bard or Cohere Claude to your company's information. You can work efficiently with Al search, connect to up to 200+ SaaS Integrations, and create AI-powered workflows without coding. Ask questions and get answers in seconds. No need to sift through spreadsheets and wikis. Kindo layers AI tools on top of your existing apps, allowing you to answer all your burning questions. -
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Blink
Blink Ops
Blink is a powerful ROI multiplier for business leaders and security teams who want to quickly and easily secure many different use cases. Get complete visibility and coverage across your organization's security stack. Automated flows can reduce false positives and noise in alerts. Scan for threats and vulnerabilities and identify them proactively. Automated workflows can be created to add context, streamline communication, and reduce the MTTR. Automate your workflows with no-code and generative AI to take action on alerts, and improve the security posture of your cloud. Keep your applications secure by allowing developers to access their applications, streamlining approvals processes, and shifting left the requests for access. Monitor your application continuously for SOC2, ISO or GDPR compliance checks, and enforce controls. -
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Ema
Ema
Meet Ema, an AI universal employee who increases productivity in every role within your organization. She is easy to use, accurate, and trustworthy. Ema is the missing operating system for generative AI at an enterprise-level. Ema automates complicated workflows using a proprietary generative engine. She is compliant, trustworthy and secures your data. EmaFusion model combines outputs from best models (public large-language models and custom private ones) to increase productivity with unrivaled precision. We believe that everyone could contribute more to the organization if there was less repetitive work and more time to think creatively. Gen AI provides a unique opportunity to achieve this. Ema is compatible with hundreds of enterprise applications, and requires no learning curve. Ema can access the core of your organization including documents, logs and data, codes, policies, and code. -
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Unleash
Unleash
Unleash is a one-stop shop that simplifies knowledge management, and makes information more accessible. Our engine analyzes word relationships to find relevant results even when your query is imperfect. Ask a question to receive AI-generated answers from your knowledge base. You can easily find and access all the information you need with top search capabilities. Integrate Unleash’s AI-powered Bot into Slack Teams, Zendesk and more to empower your team with instant automated responses sourced directly from the knowledge base of your company. You can fine-tune the bot's knowledge to provide accurate and relevant answers to questions asked on your platforms. Find out who is working with whom, on what and who are the experts in related fields. Manage company knowledge using wikis, collections and go links, and access them from anywhere. -
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Beam AI
Beam AI
Beam AI, a leading platform that specializes in agentic automation, allows businesses to deploy self learning AI agents which streamline operations and reduce cost. Beam AI agents are used by Fortune 500 companies as well as startups. They deliver precise, efficient task automatization comparable to human performance. They operate continuously to minimize mistakes and enhance productivity. The platform provides a variety of pre-trained AI agents that are tailored to various workflows including customer service, email categorization and appointment management. Beam AI also offers tools for creating and customizing AI-based agents to meet unique organizational needs. These agents can be integrated seamlessly with existing systems, optimizing workflows and driving business efficiency. -
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Espressive Barista
Espressive
Espressive's Barista Agent Copilot is an AI-powered service desk solution that integrates seamlessly with existing systems like ServiceNow, CXone AWS Connect and Genesys. It has features such as New Ticket Enrichment which uses AI to predict the ticket attributes and retrieve relevant information, and Barista Live Translation that allows agents to communicate effectively in different languages. Agents can access BaristaGPT within tickets or chats to provide immediate assistance and automation capabilities. The platform includes Automatic Knowledge Generation which creates new knowledge articles based on resolved tickets. This helps to improve future issue solving. Barista Agent Co-Pilot increases agent productivity by reducing mean time-to-resolution (MTTR), increasing the first call resolution and minimizing escalations.
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