Best AI Customer Service Software for Stripe

Intercom is an AI-driven customer service platform designed to help businesses deliver fast, personalized support across multiple communication channels. Established in 2011, the platform includes advanced AI-powered tools such as the Fin AI Agent for instant, automated responses, AI Copilot to assist support teams with real-time solutions, and AI Analyst for actionable insights. Serving over 25,000 companies worldwide—including major brands like Atlassian, Amazon, and Microsoft—Intercom facilitates over 500 million customer interactions each month. With a strong focus on innovation, the company continuously enhances customer engagement and support efficiency. Headquartered in San Francisco, Intercom also operates offices in Chicago, Dublin, Sydney, and London to support its global customer base.

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Drive revenue and retention with autonomous AI agents who engage users throughout the entire customer journey. Automated onboarding, activation and retention processes can be used to drive growth. Autonomous ai agents send personalized emails that convert well to your customers. Focus on building your product instead of managing complex workflows. Let Waitlyst understand your primary focus. Pre-empt user behavior changes and stay on top of growth. Our reports require no setup and provide you with all the data necessary to make informed decisions. Waitlyst unifies all of your customer data and activity into one place. It eliminates silos of data, giving you the insight needed to drive revenue and retention.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Hire our generative AI agent to give your customers an unforgettable experience. Trusted by large enterprises and high growth startups. 100% generative actions and responses, without the need for complex decision trees or canned answers. Integrations that require no effort to your existing tools or data sources. Maximize AI's potential by leveraging your knowledge bases, workflows, and APIs. AI assistants can be used to boost your team's productivity by automating mundane tasks. They also learn from the agents they interact with. Identify themes, identify anomalies, and unlock yourself with your valuable conversations. Turn your support operation from a cost center to a revenue generator and scale revenues without increasing headcount. Decagon's Production Services are hosted by leading cloud infrastructure providers such as Amazon AWS. Amazon's Virtual Private Cloud is used to protect our network perimeter, in addition to web app firewalls and regular vulnerabilities scanning.

Lorikeet, an AI support agent, is designed to handle complex customer issues by following the workflows of human agents. Lorikeet is a unique AI chatbot that can perform tasks similar to human agents. This allows companies to scale support without adding more staff. The AI agent integrates seamlessly into existing support systems. It can access help centers, reference material, and standard operating procedure to provide accurate and context-relevant responses. It engages customers when it has enough context and defers when necessary to human agents, ensuring appropriate interactions. Lorikeet’s agent follows complex and multi-step processes. It gathers data, makes decisions, contacts internal teams when necessary, delivers human-like conversations and is highly reliable.

Unifonic is a platform powered by AI that allows for personalized omnichannel engagement. It allows businesses to communicate with customers using a variety of channels, such as SMS, WhatsApp Messenger, push notifications and voice. The platform offers over 100 native integrations, including Salesforce, HubSpot and Shopify. This allows for seamless workflow automation. Unifonic's Flow Studio offers pre-built templates to simplify the implementation of automated processes. These include abandoned cart reminders and chatbot automation. The platform is designed for marketing, IT and operations, with low-code tools and 24/7 AI-powered customer support. Unifonic is a global company with 95% coverage and over 25 billion messages sent. It has more than 5,000 clients.

Outverse is a platform powered by AI that is designed to reduce customer support bottlenecks. It does this by solving up to 80% complex support queries autonomously and managing the rest through seamless handoffs to support teams and success teams. The platform includes an AI Agent that can process billing changes, subscription refunds and account administration tasks, ensuring that actions are executed quickly and accurately. Outverse's Internal Copilot, which comes with customizable playbooks and a workflow automation tool, allows support teams to automate routine tasks and reduce resolution times. The system supports easy escalation by setting up custom rules to direct customer conversations towards the appropriate team. This ensures that critical issues are addressed immediately. Outverse is especially beneficial for highly regulated industry, teams with high ticket volume, and companies that have complex software products.

Teammates.ai provides AI solutions that are fully autonomous and designed to manage job functions such as sales and customer service in more than 50 different languages. These AI teammates can handle complex tasks such as responding to customer inquiries and processing transactions. They can also manage follow-ups. Teammates.ai integrates seamlessly into existing workflows and allows businesses to automate repetitive processes, reduce operational cost, and focus their human resources on strategic initiatives. The platform's AI agent is designed to adapt and improve performance and customer satisfaction. Teammates.ai is a scalable solution that helps businesses improve productivity and reach globally by transforming the workplace with collaborative intelligence.