I second this, I have one myself for the 15" from last year. Tremendous product, and if you're careful about washing and drying it as needed, you will have no regrets that the matte option no longer exists, as the protector is just that good.
Sorry, I forgot to sign in.
I'm sitting in a free entrepreneurship lecture in Toronto, Ontario offered by MaRS Discovery District.
Available here: http://marsdd.com/
I agree with others here: do it, you'll need it.
The course's lectures are free and archived, so there's no cost involved, just the time needed to watch and learn.
Couple of observations:
- Apple reset the number of views in that thread about 6 months ago. Plenty of discussion about this in the thread itself. So 367k views really only means, '367k views since whenever it was reset'
- The atrocious customer service many of the complainants on the thread received coincided with the arrival and brief stay of John Browett, a British national and former head of Dixons, a particularly terrible UK computer / consumer electronics chain. Browett on arrival at Apple immediately started implementing a number of changes that reduced morale and positively fucked the chain's plummeting reputation for customer service. He sucked so badly, that he was summarily fired at the end of October along with Scott Forstall: http://www.cultofmac.com/198726/why-scott-forstall-and-john-browett-got-fired-from-apple-today/
- Apple quietly took out the LG screen (part number 661-6529) from their supplies of replacement displays sometime in late summer / early fall. The only replacements you can get from Apple now are Samsung parts (661-7171). I confirmed this myself with an Apple authorised 3rd-party supplier as I did not trust Apple to be honest about their supply situation after they fobbed me off initially with a 2nd LG display that developed IR.
- However, their plants in Shanghai are still assembling retinas with the LG screen (see thread for confirmation of this) - why, I don't know; maybe they have supplies to use up.
I have one as well, and the original screen was an LG (purchased a week after they launched the computer, but not delivered for another month). I heard about this defect in the above-mentioned thread about two weeks after launch, but didn't notice anything for about 6 weeks after receiving it. Then the trouble started.
Exchanged for another screen - except it was another LG. Which promptly developed image retention after two weeks. This time, Apple Store 'geniuses' made out with a bullshit test that it was 'normal' and 'expected' - to which I pointed out that the Samsung equivalents had no such 'normal' ghosting at all.
Fought with the fuckers for 3 weeks. Finally, I had to threaten to return it for a full refund off my credit card when they finally gave in. I kept pointing out that a laptop costing over $3k Cdn has no business exhibiting such behaviour, and that otherwise I actually was very happy with the computer besides this one issue. They finally replaced it with a Samsung-manufactured screen - and this was back in September; totally flawless screen since the final replacement.
The clincher? You just have to ask them if they would be happy with an expensive machine that showed this shitty display themselves.
The computer itself is really a dream to use now. And yes, it's the best purchase I've ever made as well. Despite all the bullshit to get there.
Which bankers? They're not on Wall Street.
You must suck with reading comprehension. Honestly, some people...
Walking a parent through steps over the phone can be a frustrating experience. Even after moving my father to a Mac I still found myself having to deal with his issues for the first couple of months on a near-daily basis. Using TeamViewer helped this immeasurably. Free for personal use.
It's not the being commercially successful - pretty sure more people would grant Ubuntu leeway if they were - but their aspirations to commercial success are taking them down ultimately the wrong path.
OK, us retina MacBook Pro buyers have been struggling for a couple of months now with the fact that Apple used two suppliers, LG and Samsung, to provide the screens for the rMBP. Unfortunately, the LG screens develop image retention or ghosting fairly quickly after purchase, and Apple has been all over the map in either replacing or refusing to replace these defective screens.
Us being niche in comparison, I suspect we won't see anything like that letter ourselves.
Apple discussions thread (you will need an Apple ID to access this, I think):
Apple Insider (post launch day)
My first computer was a Mac LC 22 years ago. In the intervening time, I went to Windows as work required it, then I discovered Linux in 1997. Went to Red Hat 5.1, then Mandrake a couple of years later, then finally in 2000 I went to Debian and stayed there 'til last year, when I gave up and bought a 13" MBP.
When Gnome 3 came out, I relegated the old Debian server to just file/media serving, switched the window manager to XFCE, and promptly ignored it. Where it remains, switched off.
After a while I just realised that I was just more productive on OS X without thinking I needed to become a developer on Linux / [your favourite distro here] first.
It's great that all the technically savvy and ideologically committed people have a place to go to and an OS to use, but any hopes of expanding beyond that died with OS X's second release.
Never stopped from the sounds of it.