Sometimes innovation has an important back-end to make that innovation sustainable/workable. Depositing checks via mobile camera, needs a lot of back-end support. Legacy back ends can be very difficult to innovate around, and that is "invisible" to the user.
But, the Paradox does cover situations where more efficiency actually means more consumption.
I got rid of my car about 1 year ago, and have never looked back.
Just about every computer on the market today runs Unix, except the Mac (and nobody cares about it). -- Bill Joy 6/21/85