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Comment Re: Reality (Score 1) 105

I believe that data centers for quite some time have been designed to automatically deactivate failed equipment but leave it in place and not replace it. It's just cheaper than sending someone to fix it and the small decrease in performance is accounted for in the design. The entire data center has a defined life dictated by technology advances. This is usually fairly short 3 to 5 years. (AI data centers are shorter).

Comment AI "Customer Service" is useless (Score 1) 24

More and more I'm encountering AI as customer service agents (both online and by telephone).
I have not had a singe good experience with any of them. They provide wordy generic useless responses.
The worst experience was with Tesla Insurance. They randomly sent me a message that they were cancelling my insurance because they didn't have a home address for me (in spite of them being able to see my car parked at home every night for the past three years). I thought I could just call them to straighten out the confusion. AI agent was useless and said I had to talk to a real person. I spent hours a day over a week and never got to talk to a person. I ended up just cancelling and getting a new (cheaper) insurance company.

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