That's true, and why Blackberries continue to hang on in work environments. They are productive little tools. However, things changed for Blackberry (RIM) when people's friends started pulling out iPhones at dinner and laughing at their friend's clunky Blackberry. Suddenly executives wanted iPhones even though you can't type quite as fast on them, the integration to Exchange wasn't as good (at the time) and security was arguably better with a Blackberry (though they may have been wrong about that). The fact is, people tell me dumb things about their phones all the time, and none of it's about usefulness, it's all about whiz-bang and flashy "cool" stuff. Oh, and how many gigs of data they have and how much they're paying for it. That's fine, but it's not why I want a phone. I mainly just need calendar/reminders and the ability to make a phone call in an emergency. GPS app is useful. People disappear into the bathroom for 30 to 60 minutes with their phone. It's just entertainment and distraction, not productivity.