Comment Online reviews are bullshit. (Score 2) 14
I had the misfortune of working for a company that tied their bonuses and employment evaluations based on this five-star record crap. This was in medicine. So my "approval" was based on stupid shit like how satisfied they were with the front desk staff, which I explicitly had no control over. Then a bunch of the senior members in the corporation were gaming the situation, doing things like hijacking the dumbass messages that they sent to patients(*) that most didn't respond to.
* -- The system that they had would keep a log of all text messages sent to patients. As soon as the patient was discharged, it would send a text message to the patient asking them for an evaluation. These clowns would hijack it and give a 5-star review. If the patient actually bothered to respond to it, it would then say something like "Thank you for your review" and not even prompt them. They used this to scam the entire system.
And yes, this place was an utter shithole to work in, and it's the only place in my history that I actually went out of my way to get myself fired. If I'd quit, they had a clause that I had to pay $30,000 if I didn't give a 90 day notice. (I kid you not.) To this day, they are still posting ads trying to snare people for about 50% of the market rate for physicians.
The entire idea of the 5-star system is stupid. By definition, average would be 3-stars. But try explaining this to the legions of dumbass MBAs running things.