How exactly do customers benefit from not having push emails in iCloud and MobileMe? Or, for that matter, from not having a cool slide-to-unlock on Android? They aren't. Logical consequence: These companies are not acting to serve customers anymore (no, I'm not cynic enough to declare that a premise).
Sure they are. Motorola Mobility invented the technology, and is willing to let their customers use it. The problem is that Apple's customers are not paying Motorola Mobility for use of that technology. Apple wants to steal the technology from Motorola Mobility and sell it to Apple's customers.
Of course, you might say that the technology shouldn't be owned by Motorola Mobility, but that's a completely different topic. Either the patent is valid, or it isn't. Assuming it is valid (and the German courts apparently believe so), then Apple should just license the technology from Motorola Mobility. That would avoid a "patent war".