The real answer is that you're not the customer. You're the product

If I'm being billed, I'm a customer.

Maybe I'm not a priority, but I'm still a customer, and if I don't like what I'm getting for the price, then they lose me as a customer.

And if I'm also a product, they lose that too.

I call BS.

I was wondering who would bring up the Barbara Streisand Effect first.

So now, Barbara Streisand is a Terrorist!

I'm sure he did write assembly. But Object Oriented assembly?

I'm incredulous that you are incredulous. I thought I saw a book about that somewhere. So I walked over to my tall stack of random language books and there it is:
Object-Oriented Assembly Language, Len Dorfman, McGraw-Hill, 1990

I hereby thwack you upside the head.

and I'd bet that someone's found a transcription factor somewhere that binds to methylated DNA and ...

I believe there are inhibitor regions which will, when not methylated, attract some special-purpose snotball (yeah, I'm gonna call that a technical term) which interferes with transcription. And then when methylated, these inhibitor regions fail to interfere.

they opt to make the most money with a supply ordained by the government

Logical, plain and simple. Sure. You don't think the pharmaceuticals had a hand in that "government" decision?

Once the notice comes to IT that they've had a break-in you've got an awful lot of work to do.

Of course. Reactive security audits are much more expensive than proactive security audits. Life sucks when you are inept. What he did was inexcusable, but to put all the blame on a script kiddie is just unprofessional. If a criminal organization had broken in it could be way more expensive.

Concentrate on fixing the problem, not the blame.

While I agree that the pharmaceutical businesses is a complete disaster area in terms of cures-per-dollar ...

The pharmaceutical industry is not about prevention or cure, they are all about perpetual treatment.

And when you make something that's like the thing with the cool name, but way above it, "Super" is often applied.

Meh. I'll wait for the SuperDuperDraco.