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Comment Re:I wonder how much damage... (Score 1) 285

I've gone through this at a few places now. Besides resistance from the users ("we only know how to use Outlook!"), is migrating from Outlook to another solution ranges somewhere between unlikely to impossible. For someone like me, I only have 3 or 4 appointments scheduled, and the other few hundred are meetings I was invited to. :)

You can have the best plan, with the best business reasons, but when a senior executive tells the CEO that he can't switch, you'll frequently find that it will veto the migration.

Here's a real-world example. I was Director of IT for the company. The CEO told me specifically to get rid of Exchange, because the upgrade costs were too high. We were literally a couple weeks from switching. The Director of Sales went to the CEO and demanded that we keep Exchange, or he would walk.

Funny thing about the sales department. He didn't manage to sell anything, and he couldn't retain the customers. The accounting staff ended up doing all the customer retention. That guy cost us more money than he made. IT, on the other hand, brought costs down, and improved the customer experience.

The only thing that sales brought to us were headaches, and very pretty forward looking reports, that pretty much consisted of a graph showing our sales history, and a line going up at a 45 degree angle showing our future revenue. Every few months, he had to update the graph, so it showed our revenue losses, and had a new starting point for his upward line. I don't think he had a grasp of the concept of forecasting.

Comment The stand-alone world processor is long dead. (Score 3, Interesting) 285

I wonder how many government offices -- the U.S. Federal government has long been Microsoft's biggest customer -- couldn't get along just fine with an open source word processor, even considering all the proprietary-format documents they're stuck with for now.

Microsoft positions MS Office as part of an integrated solution for clerical work that scales to an enterprise of any size.

Microsoft Office 365 for Health Organizations

Microsoft has entered into a HIPAA Business Associate Agreement (BAA) with Texas, a pact that carries much more weight these days after the HIPAA omnibus rule was released in January.

Implementing Office 365 for such a large network should serve as a sign that the state is comfortable enough with cloud computing that 100,000 employees, including the state Health and Human Services System, will be using the services.

What will Texas Office 365 deal mean for healthcare security? [Feb 2013]

Comment Re:A few observations and suggestions (Score 3, Informative) 285

Microsoft is probably counting every OEM that ships with the trial version of Office, and all the bundled licenses, even if they aren't used.

Most companies buy too many licenses, so they can be sure they have enough. So if we buy 50, and use 30, but only 10 use it on any sort of regular basis, MS will still count it as 50.

Comment Re:I wonder how much damage... (Score 4, Interesting) 285

For most users that I've known who were willing to try OpenOffice, Calc worked fine for them.

The problem is Outlook and Exchange. The users see the mail client, calendering, and the like, as essential. The word processor and spreadsheet are secondary to that. Once some exec starts talking to sales about getting just Outlook, they are sold on the wonders of getting the whole MSOffice suite.

There are enough users who refuse to even try OpenOffice for the word processor. "I can't because...". I've tricked some users into switching, by just giving them shortcuts on their desktop with the MS names instead of the OO names, and changing the default save types to the MS counterpart. When they ask about why it looks different, I just tell them "oh, this is the newer version.", and they're fine.

Comment Re:perception (Score 1) 320

Actually, the total tax burden for the working and middle classes in the USA is not that different from much of Europe. If you deduct the amount that the US citizen pays for health insurance from the amount that the EU citizen pays in taxes (while receiving socialised medical coverage), it's often quite a lot more. Part of the reason that the US has what appears from the outside to be an irrational distrust of government is that they get such poor value for money from their taxes. This leads to a nasty feedback loop (population expects the government to be incompetent, so it's hard to get competent people to want to work for the government, so the government becomes more incompetent, so the population expects...).

Comment Nope, it's the homeless (Score 4, Interesting) 320

There's one guy who is constantly begging on the New Jersey Transit trains in Penn Station NYC, he claims he just needs a few bucks for a ticket to get home (common scam actually, this guy is just more regular than most). Of course he's full of shit, as another guy on my car proved by offering him a ticket to where he wanted to go, and when he refused it, lit into him about how he was a pathetic loser who was making his race look bad.

Then there's the "Why Lie, I Need a Beer" guy also in Penn Station NYC. Though I think he's actually not homeless at all but a cop of some sort, he seems a bit too healthy.

And the bunches who fake some sort of deformity. They seem to have shifts worked out; maybe there's an organization who controls it. Anyway, they get in their contorted positions and hold out a cup or a sign or whatever. Then when their shift is up, they straighten up, pick up their stuff, and go.

Comment Re:Militia, then vs now (Score 1) 1633

It's not a "re-examination". It's a butchering.

You say that like it's necessarily a bad thing.

We've got to stop acting as if the Founding Fathers were like Moses descending from Mount Sinai with the Constitution chiseled on a couple of stone tablets. They were brilliant, enlightened men for their day, but the Constitution is not a document of divine inerrancy.

The US Constitution is the COBOL of constitutions. Yes, it was a tremendous intellectual innovation for its time. Yes, it is still being used successfully today. But nobody *today* would write a constitution that way, *even if their intent was exactly the same* as the founders.

For one thing it's full of confusingly pointless ("To promote the Progress of Science") and hoplessly vague ("securing for *limited times*") phraseology that leaves courts wondering exactly what the framers meant, or whether they were just pointlessly editorializing ("A well regulated Militia, being necessary to the security of a free State").

It's also helplessly out of date. The Constitution was drafted before the existence of mass media and advertising; before photography even. It was the appearance of photography in newspapers that woke people up to the idea that they might have privacy rights that were being threatened. A Constitution written in 1900 would almost certainly have clauses explicitly recognizing a right to individual privacy and empowering the government to protect that right. A Constitution written in 2000 would almost certainly have clauses restricting the government from violating individual privacy.

And then there is slavery, an outright *evil* which is enshrined in the founder's version of the Constitution. That alone should disqualify any claim they may have had to superhuman morality.

So if we take it as given that the US Constitution is not divinely ordained, it's not necessarily a bad thing that the current generation should choose to butcher what the founders established. Would you re-institute slavery? Allow *states* to deprive citizens of liberty and property without due process? Eliminate direct election of senators?

So it's perfectly reasonable to butcher anything in the Constitution when you're proposing an *amendment* to the Constitution. That's the whole point. We should think for ourselves. In doing so, we're actually carrying on the work the framers themselves were doing. Every generation should learn from its predecessors, but think for itself.

Comment I never said that. (Score 2) 272

"If I had asked my customers what they wanted, they would have said a faster horse"

Too often, a quote is attributed to Ford simply because its touches upon success in business or innovation: He has become a patron saint of the entrepreneur... One of the more popular of these quotations is, ''If I had asked my customers what they wanted they would have said a faster horse,'' which has never been satisfactorily traced to Henry Ford. In fact, the quote only begins to appear in the early 21st century, ''quoted'' by modern-day business gurus using it as an object lesson.

Henry Ford's quotations

What people wanted was clean, affordable. mechanical horse power.

The carriage without the horse. The barn. The stable-boy. The veterinarian. The manure pit.

Comment Re:What are the "procedural mistakes"? (Score 2) 128

So roughly speaking, if a judge tells you to do something, and you think it is nonsense, and you just say "no, I won't do that", then you are in contempt.

You have to frame your objections as a proper legal argument. You have to get that argument in the record to preserve it on appeal. That simply keeps you in the game. It doesn't give you a winning hand.

Comment Another way to look at "rich" (Score 1) 818

This study defines "rich people" as those making around $146000/year.

If you think about it, there's no control for expenses there, so it's not a very effective definition (I'm always kind of a amazed at the mindset in the US that tries to simplify things by drawing a numeric line in the sand, as if there were no other issues. And people put up with it. We need better schools.

I define "rich" as: wealthy enough to be living in a manner comfortable in every material way to the individual or family, and able to survive indefinitely in that state, or in an increasingly wealthy state without relying on income from, or charity of, others. Regardless of if one actually chooses to exist in that state, or not.

Not trying to force that definition on anyone else, but that's how I see it personally.

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