Comment Re:Way too much credit (Score 2) 188
I've never had a problem getting the rate I was quoted. It's common that they are out of the particular car class I ordered, but that's to be expected,
I am not going to use Hertz again.
In the past, one paid extra for the convenience of an on-airport car-rental location and perhaps a nicer bus. Now, all the car rental locations are in the same building (unless you are using a small, local company) and at some (many) airports, the busses are also pooled. So the primary advantage of Hertz is gone for me.
On my last rental, I declined the navigation system. Yet on returning it, I was charged for the navigation system. Was this an accident? I am suspicious that it was not.
On this same rental, I asked for additional drivers. At no point was I told that there was an extra cost for this. Yet, I was charged extra. This may be legal, but it was deceptive.
Hertz, you lost my business.