Comment Re:Not surprised. (Score 1) 570
Ooh, Comcast collection stories. I might have you beat:
I went to university at an interesting place that did three months internship, three months classes, repeat until you graduate or declare bankruptcy. During the work term I had my own place instead of my campus place, so I had to get my own services. Not knowing better at the time (mid 2004) I got Comcast. All was well and good, actually, and I realized that I had paid for one month too many and called them about it. I recall the lady being nice and saying they would happily refund a pro-rated amount and I gave them my forwarding address.
I quickly forgot about it. Then, in Oct 2005, I got a collections notice (I didn't actually receive it until Christmas 2006 because they sent it to my school address while I was on work term) that stated I owed Comcast that exact same amount they actually owed me (about $35.) To Comcast's credit, I was able to get someone on the phone on Christmas Day who saw the error and cleared the collection amount. (I didn't dare try to actually get the money owed me, as that would risk repeating the whole thing. )
Never again will I give Comcast a red cent. I will invent a way to do TCP/IP over two cans and a string before I get any of their services. If anyone asks me I will yell at them until I am blue in the face for them to avoid Comcast. I haven't dealt with the company personally since that holiday phone call, but I haven't seen a single good thing about them in the news since then; this could be selection bias, but I'm not worried about being wrong in this case.