This is totally normal for ISPs. up-selling, attempts to retain customers at any cost. At comcast it was pressed on our call center tech support guys fairly hard but moreso on customer service reps in the billing/accounts department. at AT&T there was literally a whole department called "the save team" who got financial incentives to retain customers. if you called to cancel, you would be put on the line with the save team. they could get credit for a save if they could transfer a customer back to technical support "oh, our tech guys can fix that problem for you and your service will be fine, plus i gave you a month credit" (or something to that affect). and then the tech staff would get this transferred call about how their printer didnt work. completely unrelated, and after being bounced around and on hold, then being told "uhhh. we cant help you with that", they got right pissed and demanded to cancel again. the save team rep, already got a notch on their saved belt but the customer still quit. it was a corrupt system right to the core :)

How does getting onto the VPN equate to accessing the secret stuff? Isn't there another layer of security?

They applied for a permit to get a roof deck; and were asked straight out for a bribe to make it happen, when they refused.... so was their permit. This shit goes on everywhere.

Remember back when you were 14, what you understood as the Internet was an entirely different thing.

The police, who wants to fight piracy which is claimed to be happening by the corporations, go bust servers with neither warrants nor court orders. What exactly are making these claims legit enough to skip due process? Or is due process some sort of privilege that we shouldn't expect them in the first place?

These sort of things are legal now. Corporations are people, and people have free speech, and spending money is speech.