I just went through setting up a new Windows 8.1 machine.
And the sheer quantity of places where Microsoft has more or less gone out of their way to hide basic stuff about your computer, and make it as difficult to find as possible -- well, that is kind of mind boggling (and very frustrating).
And when they do make it available to you, they couch it in a "well, everything hereafter is your fault".
Essentially, in my opinion, Microsoft has tried to dumb down the system so far that when you try to do anything it is almost useless, and if you need to see more information it just throws up its hands and says "fuck it, not my problem".
So, maybe instead of trying to write a crappy, useless system for the users who will be scared to know they're looking at a text file or an exe ... Microsoft should try to write something which isn't crap, isn't still predicated on using that crap autorun to ensure every possible source of malware is ran without being prompted, and from the get go tells users "this is a computer, we're not hiding this from you".
It boggles my mind even at work on a Windows server, when my account is an admin and I'm doing admin tasks how Microsoft goes out of their way to hide the actual functionality. And when they don't their "helpful" error messages are garbage ... like "something bad happened, contact your administrator". Tell you what, I'm the fucking administrator, why don't you tell me an actual error message instead of assuming I'm a child?
It seems like the more Microsoft tries to dumb things down for their users, the worse they actually make their software. Because it actively tries to be sure you can't see what you know, and simply can't (or won't) tell you what happened when it should.
Microsoft is way too focused on pointless eye candy (like the Metro interface on my desktop I had to remove), and dumbing down the user experience ... and seems to utterly fail to make it possible for someone who actually has some idea of what they're doing to find what they need.
The more "helpful" they try to be, the less helpful and usable they actually are.