Comment Re:I'm amazed (Score 1) 169
Youtube? Really?
Youtube doesn't work on my Sonos gear, and chews up data on my cell phone.
Spotify works well in both places, and is lean on cell data.
Youtube? Really?
Youtube doesn't work on my Sonos gear, and chews up data on my cell phone.
Spotify works well in both places, and is lean on cell data.
Years on a contract? I call that "moving."
Contract ends? I call that "moving, again."
I don't think I'd expect the same streaming services if I moved to another country, any more than I would expect the cuisine to be identical.
I think that repetition is doing nothing to support your point, and that it wastes your time.
I also am averse to adding anything to food for the sake of "color."
I don't know what "a commercial problem" is. Is it about advertising? Because I've never encountered "a commercial problem," as far as I know.
I've never missed paying the bill and have rarely called them to support my internet connection, but they'd rather get a new customer than keep me, even when I asked them to just match the new customer deal for me.
If that's the case you're simply doing it wrong.
Here is how you do it right: Call them up. Tell them that you want to cancel. When they ask why, tell them that $competitor is offering you a better deal.
They will balk and scriptedly explain that $competitor's service is inferior.
Ignore this and tell them that price is your primary motivation right now.
[...]
They've got a script, and you aren't the first customer to play through it. So use your own script, and stick to it. If/when you make it all the way to the Customer Retention department, they'll give you whatever you want to keep you around, and if all you want is a steep discount for a year they'll be happy to provide that.
And if they're not happy to provide that, tell them (again) cancel it. Rinse and repeat until you've got what you want.
And don't worry: It's much harder than you think to get a Customer Retention rep to turn off your service.
(In my experience this works for any value of $provider. Way back in the dial-up days I had free nationwide Internet for most of a year: Every time I called $provider to "cancel," they offered me another month or three for free, which I found to be fairly profitable based on my usual hourly wage at that time.)
I don't have Comcast as an option, but I can upgrade my own VDSL to 75Mbps if I decide that I need to do so.
So?
If they want all of the comforts of their own home, perhaps they should not leave it.
And if you keep repeating the same thing over and over again, people will believe you.
You know, I do buy some music.
From some artists.
Some of the time.
These days.
Now that streaming is relatively cheap, and music is relatively difficult to walk down the street and just legitimately buy.
I prefer actual pressed/injection-molded CDs (to play in my Krell CD player...), and have quite a number of them.
But the rest of the time, I use Spotify. Spotify allows me exploration and endless background noise for way less money, billed once a month, than buying an exploratory CD or two.
And I don't have to maintain a database of my own music on my own servers to keep track of it all, much less manage off-site backups.
I use Spotify because it works for me.
I used to buy music regularly, on CD, but the last music store here closed almost 8 years ago.
Not that CDs and other physical album sales were generally a particular profitable item for artists, either. The music industry is and was and by all observations will continue to be a completely fucked up mess when it comes to paying artists for recorded music.
Although I generally agree with you, I must say: As an American living in the midwest, I don't notice much about location-based blocking.
And when I visit another country (which I don't generally ever do), I'll hopefully be far more entertained by local customs and exploring things that are new to me, than I will be worried about whether or not my Spotify playlists are operating correctly.
I use a VPN provider which does not care what I do with it, or how much data I transfer. They guarantee 4Mbps, minimum, of symmetric bandwidth availability. They actively encourage people to use the service as they see fit, and even offer (quite slow) services for free to people living in very restrictive jurisdictions.
And it's cheaper than $9.99/month.
Replacing an incandescent bulb with an LED assembly is not a repair, but an upgrade.
Apple, meet orange.
Cable TV would devolve into each service like HBO having their own streaming site available on the 'Net. And Comcast would have no reason to exist.
Comcast would still have a reason to exist: To provide last-mile access to such sites as, say, hbo.com.
Just like any other Internet provider.
*shrug*
In the US, we have a long tradition of paying both to place and receive mobile phone calls and SMS.
We also have a long tradition of receiving landline calls for free, and also placing them for free to numbers in a specific local area. We have never had a custom of paying to answer a landline.
Nor, I must point out, have we ever had a custom of paying more to call a mobile number than any other number, as I understand is/was commonplace in some other parts of the world. When I would pick up my landline to dial a local number, it would cost me nothing additional, as with any other local number.
(these lines are blurred now that inexpensive landline-esque service is generally unlimited and flat-rate within the US, and many people opt for mobile plans that are similarly unlimited and flat rate (aside from data)).
The moon is made of green cheese. -- John Heywood