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Comment Re:Really? (Score 2) 125

Same here. I always press "1", which transfers to a live operator, and then I play along for a few minutes. Then I ask her what color underwear she is wearing. Most hang up at that point. but a few continue the conversation. If we all waste a little of their time, then these business will no longer be viable.

Or if you don't want to be stuck talking to them, just play along until they ask you for your credit card number, tell them, "oh, I have to find my wallet" -- and then set the phone down and do something else.

I once got one of them to waste fifteen minutes on me by picking up the phone every few minutes and making some new excuse.

Comment Re:Once the user cancels, you have lost (Score 1) 401

(though if you did that with me, my reaction would be to cancel on principle because you ripped me off all the time, if you can lower your rate now, why couldn't you before? And I certainly have zero reason to continue business with a company that very obviously has no problem with ripping me off)

Presumably, if you're paying a particular rate in exchange for service, that's because you believe that the service has at least that much value to you. As long as that's the case, then the company providing the service isn't "ripping you off."

As a customer, there's going to be some upper limit to how much you're willing to pay for a service. For the company, there's some lower limit to the price that they can afford to offer. Obviously every customer would like the price to be set at that lower limit -- so skewed as much in the customer's favor as possible -- but it's not unethical for the company to set their pricing elsewhere.

Comment Re:Hard to get excited. (Score 1) 129

Most videos (at least those linked to from meme-based image sites) are stored in GIF format...

While I don't disagree that the storing videos in GIF format is incredibly inefficient (and annoying), I somehow don't think that "meme-based image sites" are actually a significant fraction of internet bandwidth use compared to websites that use more standard video formats.

Comment Re:Why the assumption.... (Score 1) 309

I don't think you understand what "voting with your wallet" means, because it's exactly what you are doing when you choose to order online rather than buy locally for any reason. It doesn't matter if that reason is price, convenience, merchandise selection, political views, or anything else. You are choosing which business receives your financial support, and will therefore be more successful. That is fundamentally what voting with your wallet is.

And if you don't think that people choosing to spend their money online rather than at a local retailer is a problem, then why are you complaining about it?

Comment Re:Earnings reports are in XML now. (Score 1) 29

Here's the raw XML behind that data. Turning that into verbiage isn't that hard.

Not hard, but does it actually make sense to do so? Serious question, since I don't read the reports in question, but if they're so standardized it would seem like it would be easier for everyone involved to just stick with a tabular format of some sort, rather than trying to translate it into a "written" report.

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