Comment Re:So, the system works? (Score 1) 725
The difference is that you can actually SEE that the goods are damaged at the time you pick them up, before you'd actually buy them. You can avoid taking an item that has been damaged or removed from its wrapping and instead get one that hasn't.
With delivery services, you already paid and bought the item, essentially the deal's been closed. You can now try to return it and exchange it for an undamaged good, i.e. send it back, wait for the new item to arrive and hope it ain't damaged.
Buying off the 'net counts as distance selling, which in turn means I have a seven days from when I receive the item to send it back just because I feel like it: http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/DG_183048