Comment they couldn't have just read Dilbert? (Score 1) 220
'employees perceive managers to be more concerned about how they 'look' from above, and less concerned about how they are viewed by their subordinates. This fosters an unhealthy culture and climate by sending a message to employees that it is more important to focus on how things look from the top than how they actually are down below.'
You don't need to commission an expensive report to find out stuff like this. It's so universal it's seen everywhere.
Heck, Scott Adams who writes Dilbert was employed by Pacific Bell, which is not so completely different than Southern California Edison.