Comment Re:Dealership model is so broken. (Score 1) 229
Imagine having a store full of smartphones and nobody is buying them because they just order them online
It depends. Remember back in the late 90s, Gateway had a line of "Gateway Stores" where you could order PCs but they didn't actually have any inventory on hand for you to buy. It wasn't very successful. If people went into a Gateway Store, they actually expected to be able to walk out with a Gateway PC--not just go to a website in the store. They could have done that from home.
It's somewhat debatable, though, in regard to automobiles. I might not worry about blowing $9.99 on a crappy CD. But when it comes to a car, I--at a minimum--want a test drive. What I try to do is rent the model that I'm interested in buying for a weekend to get a real feel for what I'm getting into before I plunk down 20-30 grand.