It would seem that if you define privileged access as a computer service, then denying the passwords would sort constitute a 'denial of service to an authorized user'. However, the language regarding "performs acts which are reasonably necessary to the performance of his or her work assignment" is relevant too.
Giving privileged access to core network equipment to unqualified persons is more than highly dis-recommended and its best practices to avoid this in all situations. In other words, it is reasonable not to give privileged access to people known not to have the qualifications to make changes. I don't know if the fiberWAN was carrying critical services like VoIP for example, but if it was, granting privileged access to anyone who might attempt to make changes could easily, if not likely, cause severe outages. Perhaps in that case, childs' granting of access resulting in outages might not be his fault, but the fault of whoever might try making changes. Maybe. At this point its not clear that network engineers have that protection, and this decision may burden the profession itself with a liability that confers no benefit to either admins or users.
Many Cisco commands take effect immediately, and in many cases access can be lost and widespread outages can easily result from a change that nobody, including cisco, would reasonably expect to cause an outage. Granted, childs painted himself into a bad corner at every opportunity (and in a way, his profession as well), and while he's clearly guilty of withholding information that didn't belong to him, for the question of denial of service to have been decide the way it has conspicuous negative side effects for the entire profession.
Its clear the law was written for those instances when deliberate malicious activity denies access, but this decision so broadens what malicious is such that for professionals managing critical services like networks carrying 911 traffic, a battery of lawyers will be required before anything can be done at all (which is actually not far from the case now - I know network admins who insist on legal waivers from customers for VoIP networks due to 911 liability issues). This obscures what malicious is in a profession already hard for anyone outside the specialty to understand in the first place. Court rulings should clarify such definitions for the precedent set to actually be constructive. This precedent isn't useful at all, and has tremendous potential for abuse.
Yes, childs is partly to blame, but he shares that with the city and the way the court chose to apply this ordinance. Really, nobody won here, but everybody managed to lose.