I signed up with Wild Blue about ten years ago; they were bought out a year or two ago (by Exide?) but I haven't noticed any change in service. I am very happy with them as far as doing the best any sat connection can do. So here are the caveats:
1. Ping time is routinely 1.5 seconds, sometimes as fast as 1.3. Don't think I've ever seen faster.
2. Speed of light time is 1/2 second; up, down, up, down; 4 x 36K km = 144 kn = 1/2 second. Whoever said .27 forgot about the round trip. I assume the sats and ground stations buffer like crazy to maximize bandwidth usage.
3. The ONLY time I have problems is when snow piles up on the dish. Gusts of 60 mph (100 kph) or so have never bothered it, but it's on a good solid tower. Snowstorms themselves are no problem, not the heaviest (4 feet in a day several times). There's an electrical heater on the back side of the dish made up of that tape you wrap around pipes; when power goes out and it's running without that, I have to brush the snow off every few hours, but that is the ONLY time I have had problems. They are rock solid otherwise.
4. Power outage is a nuisance. I have a standby generator but it takes 30 seconds to kick in, and I ought to have the modem and dish on a UPS, but I don't so sometimes I have to manually kick power to get reconnected.
5. Speed is 512Kbps up, 3Mbps down. Bandwidth isn't the killer, it's the latency. Ask the com root server who ibm.com is. Ask ibm.com who www.ibm.com is. Ask www.ibm.com for index.html. Find the css, ask ibm.com who css.ibm.com is. And so on, all at 1.5 seconds each. It's pretty frustrating sometimes. Some web sites are very unfriendly for slow latency connections.
I wish it were cheaper ($80 / month), but it's that or unreliable AT&T dialup.