Submission + - Credit Card Fraud at Retailers
Anonymously Mad writes: My fiance's debit card was stolen from her car and used at a EBgames where an employee bypassed whatever is needed to avoid putting in a PIN (which is not written on anything *DUH*). They attempted to use a credit card first for the purchase, but the fraud protection kicked in at the $700 charge (She has never purchased a Video Game in her life, I do the buying). When I spoke to the Manager, he said "The guy had ID", stating he remembered the transaction; my fiance is most indeed female and looks like one (long hair, lipstick and all). The manager is either in on it, doing generic lying to cover up an employee who did it, or lying to cover a stupid mistake. EBgames/Gamestop corporate's response is that they will cooperate with any investigation police bring to them, whenever that will be seeing as how it was $700 across county lines in a large city with other crime problems.
The issue is: The employee was a willing participant in credit card fraud. People make, I would guess thousands of dollars of purchases with EBgames/Gamestop daily using credit cards and now at least on person at a location to whom you would hand your card is committing fraud with cards like that.
The question is: Should the brick and mortar locations be held to the same expectation of fraud protection as their cyberspace counterparts? Clearly, there is a physical hole in the security policy as corporate has no oversight for employee malfeasance.
