My girlfriend is on the road to becoming completely deaf and we have a hard time attending movie theaters, due to her not being able to hear most of the audio in movies. Usually, we just sit away from everyone(or do our best to) and I will put my mouth very close to her better ear and relay the important parts she misses. It is difficult, but we would never dream of forcing movie theaters to provided closed captioning on all movies. Of course, there has been a recent change that has made movies more enjoyable for her.
Many of the theaters around us(metro Atlanta Area) have started to show movies with closed captioning. Usually, the more popular movies will have a special running, on certain days, which will run closed captioning. It is a nice feature and I hope to see more showings in the future.
It would be nice to see a technology that uses glasses to display closed captioning to the view, while they are watching the screen, but not force everyone to view the closed captioning. Of course, closed caption doesn't bother me; it has never bothered me. Still, there are a number of people that get irritated at closed captioning, which forces theaters to forgo offering more closed captioning.
Regardless, closed captioning is not expensive. It is actually extremely cheap these days. Perhaps closed captioning was expensive 10 to 20 years ago, but closed captioning is available cheap, and in many cases, free. Perhaps the formating of movies played in theaters would drive up the costs some, but I doubt that the filmmakers couldn't find cheaper solutions to provide closed captioning, if they wish to do so.
Due to my girlfriend's schedule, we miss a lot of the TV shows that we would like to watch(though, there are not many anymore). We do not have a DVR, so I have to download the episodes we want to watch. It was during the first few times that I started downloading TV shows that I found sites that offer free closed captioning.
The closed captioning is usually provided through .srt files, though there are other formats available. There are add-on programs that are required to make the .srt(or other format) files work with Windows Media Player. There is even a media player(http://www.bsplayer.com/) that will automatically download the closed caption from sites like podnapisi(http://www.podnapisi.net/en), subtitleseeker(www.subtitleseeker.com), and others.
There are times that I might have to download a few .srt files to find subtitles that are synchronized with the media playing. Considering that it is free and that there are people doing this for other, without charge, it is well worth the effort. Of course, Hulu offers closed captioning, but we do not have access to proper broadband to afford streaming Hulu.
I could have sworn that Netflix offered closed captioning, at least on some movies/shows. I remember seeing a Netflix app update that stated that closed captioning was now available, but that was 6 months to 1 year ago, at the very least.
It seems that Apple is avoiding the ADA's angst. All of the movies I have purchased from iTunes do not offer closed captioning. I remembering seeing something in an update that stated Apple would start providing closed captioning, but it has not materialized for any of the content I have already purchased. It would be nice to download the content again with closed captioning included.
I do not believe companies should be forced to offer closed captioning, just like I will not be forced to pay for content my girlfriend and I cannot watch. It is ridiculous that movies and TV shows on DVD/Blu-ray provide closed captioning, but the digital copies do not. If one format offers closed captioning, all of the formats should offer it. Regardless, this is not something that should be forced on companies.