Comment Managers need to learn their place. (Score 2) 211
And their role. Sadly, many think it's their job to tell people how to do their job. A former boss of mine, who I owe a lot of my knowledge on management, put it best: When you're coaching an NFL team, you needn't tell them how to play football. They know that. You have to make sure they can do it.
Management is not about breathing down your people's back and crack the whip. That's not going to accomplish jack. Maybe it feeds your ego. Ok. But I don't care about your ego, I care about results. And results, you won't get that way. You will get workers that spend more time pondering how to find a new job without a gap in their resume rather than doing any meaningful work. Which will only tell those idiots that they didn't crack that whip hard enough.
Good management is not about squeezing your people dry and getting the last bit out of them. Good management means that this isn't even necessary to get peak performance. Of course, that means that the manager has to actually work rather than just sit or stand there and yell at people.
My job as a manager is to "pave the way". To clear out obstacles for the people working for me to make sure that they can do their job without interruption, distraction or stumbling blocks. I have to make sure they have the resources they need, timely and completely.
Yes, correct. I am working for them. That's the whole point. That's why I have the clout and the "power" that my position carries. They can't go and stand against a department head who doesn't want to cooperate. I can. I can make decisions and I can back them up. And I can get a decision from other departments and I can ensure that they will deliver. I can do that. They cannot.
Of course, cracking the whip and burning your staff is easier, and it sure will not make you appear "difficult" to your peers in management who have to deal with you instead of someone they can brush aside. But that is your damn job as someone who should manage his team. You're the manager not because you're the best in whatever your team is doing. You're their manager because you can get them what they need to do their job!
So do your damn job, manager!