As the head of an hoa that has been debating repaving our roads and parking areas (30+ years old) I can say this is not bullshit. We have "buried" service since the time the place was built. This means "DBC" (direct burial cable) - wire with no conduit. This past year has been exceptionally bad - one home owner has had their driveway ripped up three times to "fix" the problem with service to three neighbors. We had a number of homes running on mobile transformers after either losing service entirely or just one leg. This went on for six months before they arrived with a backhoe. Others had to endure flickering lights for over six months while waiting for the utility to replace "crabs" which split the line from the transformer to a number of homes (and is underground in an access pit that often floods).
We have access pits scattered about the property. Most are in parking spaces or driveways, some in lawns. These are connected to seven or eight transformers scattered around the property. Those lines are completely under the roads as is the line from outside the development that powers the transformers.
It is a regular clusterfuck and it is compounded by the fact that even in the 80s contractors were still using (and allowed to) aluminum dbc. As a result, our roads are a patchwork and the lawns a mess (you don't think the utility really "restores" them to what they were before do you?)
So now we are in a catch-22. The electric (and water for that matter) utility will never replace the entire runs of wiring. They will instead do this bit by bit over how ever many years it takes for everything to fail. We can't put off paving forever, but who wants to spend 500-750K on mill pave and recurb just to have the electric company destroy it?
Unless you plan and oversee the installation of such underground service yourself, assume the absolute worst. Builders do not care that the utility will start ripping up the property 10, 20 or more years down the roads as they will have their money and be long gone.