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Comment The right place to complain to (Score 1) 149

If you have problems with your local internet (or cable) service provider, there is only one correct audience for your complaint. Competition is regulated LOCALLY, just like wars are handled NATIONALLY and family budgeting is a DOMESTIC issue. The FCC advises at https://www.fcc.gov/guides/cab... to direct complaints to local franchising authorities.

For example, with Comcast, they are required to plainly put this contact information on your bill. See for example this bill http://comcastbills.com/Compar... The franchise authority is on the bottom right. If you have unrequested upcharges on your bill and then the ISP fixes it, that is fine -- but you should also make a report to the LFA so they can see the pattern. You can also call the LFA first.

Talk of boycotts are not effective. Talking about Obama is not effective. Talking to your ISP is not effective. This is because you are not the customer. Your local regulatory commission is the customer. And they are not helping us because they do not understand the issues. They do not use pipe analogies and don't read slashdot. They worry about school funding, local taxes, AARP, and baking brownies. If you've read this far you already know what to do.

Comment Franchise authority (Score 1) 204

If you have problems with your local internet (or cable) service provider, there is only one correct audience for your complaint. Competition is regulated LOCALLY, just like wars are handled NATIONALLY and family budgeting is a DOMESTIC issue. The FCC advises at https://www.fcc.gov/guides/cab... to direct complaints to local franchising authorities.

For example, with Comcast, they are required to plainly put this contact information on your bill. See for example this bill http://comcastbills.com/Compar... The franchise authority is on the bottom right. If you have unrequested upcharges on your bill and then the ISP fixes it, that is fine -- but you should also make a report to the LFA so they can see the pattern. You can also call the LFA first.

Talk of boycotts are not effective. Talking about Obama is not effective. Talking to your ISP is not effective. This is because you are not the customer. Your local regulatory commission is the customer. And they are not helping us because they do not understand the issues. They do not use pipe analogies and don't read slashdot. They worry about school funding, local taxes, AARP, and baking brownies. If you've read this far you already know what to do.

Comment Nobody cares (Score 3, Interesting) 76

As someone who has done research on banks and disclosed security holes (plug -- live exploits posted to http://privacylog.blogspot.com... not always obvious, not always interesting) I can tell you NOBODY cares.

I am still working up the balls or requesting legal advice to tell me I am in the clear so I can tell you the details. But to summarize, there are still **egregious** security failures out there and they can be found by just one person. If you find one of these things you will see too that it is possible to get the federal and industry agencies on the phone that you would expect to be interested in this stuff. But it is purely a courtesy. As soon as you hang up, they will go back to focusing on botnets or revenue-impacting issues.

Comment Re:You mean... (Score 2) 243

TCP allows for congestion control and windows. This is a two-way communication in which either side can slow down the connection.

Otherwise, accessing a website over 33.6k would have the server send data at the same 50mb/s like FIOS and bits spilling all over the floor.

Comment Anti neutral (Score 1) 131

It is good to see this topical announcement from Google today in which they are directly supporting application-specific unmetered internet:

http://googleblog.blogspot.com...

"In an effort to reduce data costs, if you have an Airtel SIM card, you’ll get these software updates for free for the first six months. As part of this same Airtel offer, you’ll also be able to download up to 200MB per month worth of your favorite apps (that’s about 50 apps overall) from Google Play—all without counting toward your mobile data usage."

This is directly against the principles of network neutrality.

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