Comment Hope their IT got better (Score 1) 62
I worked for them about 20 years ago in customer service. My workstation was a PC running a terminal connected to an AS/400. I had to press ESC to do certain things. If I pressed ESC twice I went to the AS/400's menu where I could send broadcast messages and reset terminals.
They had to send someone from UPS in New Jersey as they refused to believe someone could access their holy system from a simple customer service terminal.
The rest of the stupidity I saw at that company fit with that experience.