Submission + - Getting a Price Quote from a Software Vendor
An anonymous reader writes: Why is it so difficult to get a price? I wanted a price for Matlab from Mathworks. I couldn't find a price nor an email address from their website. Instead they wanted me to fill out a detailed web form. Instead, I just emailed the particulars of how many seats of the software I needed to sales@mathworks.com. A couple days later, a saleperson emailed asking me to call her. I said I didn't have time. She basically responded that I needed to call her. Mind you, she didn't ask any questions and didn't include any price list. I sent one last email to a cofounder of the company, after which I started getting messages on my voicemail from the salesperson to which I refuse to respond (I guess she googled my phone number). So now, I still have no price despite an email from the cofounder that he'd look into it. Don't they want to sell me the software? Why does the salesperson insist in talking despite my obvious desire to handle this via email? I've had similar experiences with other companies, but none where the salesperson was so stubborn (well as stubborn as me). Is this practice widespread?