I don't know whether it is untrue.
But here is the Google translate of the article: Cape Ferret may be paradise, but it is clear that there is a place once charming, that hardly evokes neither Eden nor that of Epicurus: the little restaurant Il Giardino specializing in pizza (but not only!) as his Italianate name might assume, and where we used to make us once or twice a year. This year, not departing from this tradition now anchored in the course of our holiday, we went to dinner.
As the title of this article suggests, we were disappointed. For convenience, I'll leave it there for the simple past you narrate this adventure that does not lack spice, but which leaves against desired drink side and kindness.
When we arrived, the first waiter asked, logically, if we wanted to eat outside or outside, and as there was a lot of wind, we opted for inside, and so went we install a table. Immediately, a harpy in fluorescent jacket on the coat stares us to scold to move us without authorization (while, and one, we had one, authorization, and two ... I do not yell at me too by servers in general - per person, however, but at least when I'm the customer). In short, it does not start very well, but the misunderstanding up, it slips through our menus. And the first fatal error which will result everything else: it does not ask us, as is the custom, if we want a drink. However, an appetizer, we wanted one (as very few customers obviously, but still, it is our right anyway). Comes a second waitress who took our order, but always ask us if we wanted a drink (logic: his colleague was supposed to have done), we are therefore obliged to ask (we wanted).
Ten minutes pass, and still no shade or our appetizer, or our bottle of wine elsewhere. So immediately after taking our order, the second waitress should have us prepare and serve us: the principle of appetizer, it is possible to quietly wait for his flat. Finally, it seems to me. So I hailed a third server (we will lower this thorny issue of web servers) and told him (kindly!) It would be nice to serve us a drink, because otherwise, our dishes will arrive before him . And bingo, while server # 3 brings us (finally! We started to dry us) as our appetizers desired (without peanuts. Was a long time ago, in this restaurant, we were given peanuts with an aperitif. Elsewhere, even gives us true tapas for not more expensive. Ta Panta Rei), our dishes come with waitress # 1. Dishes we refer because damn, suddenly we're only a drink (their fault) and the accompanying evil pastis steak-frites. The grumpy waitress.
And it continues. While we drank comes the boss, unfriendly despite what she will say well (next to the Café Marly servers deserve the Palme d'Or of courtesy), just tell us to let us know when we want our dishes because they already come to throw a steak and that if it should last 1/2 hour in our history, it would be nice to say. We try to explain our concern, and to point out that, for us and for many years, is the source of the problem in many restaurants that servers have more tables and FHLMC they vadrouillent in the wind, so it is no longer any order and reigns utter disorganization. But now she has an excuse (and, I swear I'm not making): it can not work its servers over 44h and it must give them days off, then understand my brave people, it would make it too personal to pay.
Stop! What? She has no right to work employees 24/24 7/7? But frankly, that's the world!
Brief. We brought our own wine (cold!) And our dishes, claimed twice. The steak was new, ok, that was not the case of pizza, dry around the edges. Good. We, nevertheless, a dessert (that were not the people of the next table, parties swearing they would not return). Ok, the ice balls were great. But good.
My mom will pay, and trying to get back on the incident, and is a patron send graze always foul-mouthed and dismissive. And paid aperitifs, source of conflict, then it is customary in restaurants, to offer customers when there is a concern (given the margin that are above, they can afford it).
Conclusion? A restaurant where we will go over because the boss thinks he's a diva (although, seriously, it is not the owner of Chez Hortense, either), one of the waitresses would be well advised never to work in London because it is not likely to be able to live his tips, and we care about the customer and the business sense is approximate. I urge you to note your blacklist if you're in the neighborhood!
(All for two appetizers ... what hold the wars)
That sounds like a standard restaurant review. She hated it. Most of it is opinion and thus in the USA wouldn't be libel. In the USA it is absolutely what you say, how you say it doesn't matter. You are free to offer whatever opinions you want about anything. Saying "don't eat here" can never be slander. Saying the owner has a bad attitude can never be slander. Saying the appetizer didn't have peanuts could be slander if:
a) The appetizer did have peanuts
b) The writer knew it had peanuts.