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Submission + - Ask Slashdot: How Do You Tell A Compelling Story About IT Infrastructure?

An anonymous reader writes: Every month we submit status reports to upper management. On the infrastructure side, these reports tend to be "Hey, we met our service level agreements ... again." IT infrastructure is now a lot like the electric company. Nobody thanks the electric company the lights come on but they have plenty of colorful adjectives to describe them when the power is off.

What is the best way to construct a compelling story for upper management so they'll appreciate the hard work that an IT department does. They don't seem particularly impressed with functioning systems because they expect functioning systems. The extensive effort to design and implement reliable systems has also made IT boring and dull. What types of summaries can you provide upper management to help them appreciate IT infrastructure and the money they spend on the services it provides?

Submission + - Microsoft cheaper to use than open source software, UK CIO says (networkworld.com)

colinneagle writes: Jos Creese, CIO of the Hampshire County Council, told Britain's "Computing" publication that part of the reason is that most staff are already familiar with Microsoft products and that Microsoft has been flexible and more helpful.

"Microsoft has been flexible and helpful in the way we apply their products to improve the operation of our frontline services, and this helps to de-risk ongoing cost," he told the publication. "The point is that the true cost is in the total cost of ownership and exploitation, not just the license cost."

Creese went on to say he didn't have a particular bias about open source over Microsoft, but proprietary solutions from Microsoft or any other commercial software vendor "need to justify themselves and to work doubly hard to have flexible business models to help us further our aims."

Submission + - MIT students to receive $100 in Bitcoin (networkworld.com)

colinneagle writes: The MIT Bitcoin Club is handing out $100 in the cryptocurrenty to MIT undergrads next September. The club’s co-founder Jeremy Rubin gave a pretty convincing reason for the giveaway:

"Giving students access to cryptocurrencies is analogous to providing them with internet access at the dawn of the internet era."

That gets at the main point, which is to encourage the students to test the technology and come up with applications for it. Even with the Mt. Gox debacle and the other issues surrounding Bitcoin's stability and value, its potential as a technological platform remains massive.

Submission + - Band Releases Album As Linux Kernel Module (networkworld.com)

netbuzz writes: A band called netcat is generating buzz in software circles by releasing its debut album as a Linux kernel module (among other more typical formats.) Why? “Are you ever listening to an album, and thinking ‘man, this sounds good, but I wish it crossed from user-space to kernel-space more often!’ We got you covered,” the band says on its Facebook page. “Our album is now fully playable as a loadable Linux kernel module.”

Submission + - ARIN runs out of IPv4 addresses (networkworld.com)

colinneagle writes: After IANA allocated the final IPv4 addresses to the five Regional Internet Registries (RIRs) on February 3, 2011, the RIRs have been running out of IPv4 addresses over the past three years. APNIC ran out on April 15, 2011; RIPE NCC ran out on September 14, 2012; and now ARIN has run out on April 23, 2014.

After today’s announcement by ARIN, they have now entered Phase 4 of their IPv4 exhaustion plan. Their Number Resource Policy Manual (NRPM) defines the process that organizations can request IPv4 addresses. At this moment, IPv4 addresses will only be allocated on an emergency basis. This means that an ISP can make one final request for a /22, but after that they will not get any more address space.

This may be concerning for many organizations that intend to continue using IPv4 for decades to come. There are probably no organizations in the ARIN territories that are actively planning to stop using IPv4 at some point in the future. Organizations that are desperate for addresses can purchase them through the address transfer marketplace. ARIN permits address transfers to take place, but you must follow their rules as part of the address transfer process. Over time, the price of an IPv4 address will increase from $15 to $30 today to well over $100 in the not-so-distant future.

Submission + - Americans are scared about the future of drones, robots, and wearables (networkworld.com)

colinneagle writes: Findings from a recent Pew study on Americans' opinions on future technology and science: 65% think it would be a change for the worse if lifelike robots become the primary caregivers for the elderly and people in poor health. 63% think it would be a change for the worse if personal and commercial drones are given permission to fly through most U.S. airspace. 53% of Americans think it would be a change for the worse if most people wear implants or other devices that constantly show them information about the world around them.

The drone concern is to be expected, from both a privacy and a safety perspective. Last year, a small Colorado town tried to issue permits for residents to shoot down airborne drones, and came pretty close to making it legal. And just last week, a drone fell out of the air at a triathlon in Australia; an ambulance crew had to pick pieces of the drone's propeller out of her head. Compare this problem with Amazon’s vision of constant drone deliveries and you have a recipe for a country full of concerned parents.

The wearable concern is just another sign of privacy concerns going mainstream. Google Glass has seen some serious backlash lately, with even physical violence and theft against those who wear them in public. The study just illustrates how widespread this contempt goes.

One issue I was surprised not to see was concern over the impact of robots and drones on jobs for humans. A 2013 Oxford study estimated that as many as 47% of human jobs in the U.S. can be automated, taken over by robots or drones that don’t require a wage (let alone a minimum wage) and can work round-the-clock.

Submission + - Steam vulnerability allows hackers to bypass security and swipe account data (theinquirer.net)

llebeel writes: Malwarebytes has uncovered a way for hackers to steal Steam accounts while bypassing an additional security measure.

When logging in on a PC you haven't used before, Steam Guard will appear as a window asking for a verification code that will have been sent to your email address. Without the code, you can't log in. Malwarebytes claims to have found that scammers have come up with a way to get around this security measure.

Submission + - Windows XP holdouts explain why they haven't upgraded (networkworld.com)

colinneagle writes: Since Microsoft announced the deadline for Windows XP support, Andy Patrizio has kept track of users he's encountered who didn't seem to have a plan to upgrade. Then, after the deadline passed, he returned and asked why they hadn't upgraded and if/when they planned to.

Few of the holdouts polled in this admittedly unscientific study declined to upgrade out of ignorance or laziness. Rather, it was mostly for business reasons. Multiple doctor's offices reported expensive upgrade costs, sometimes up to $10,000, with little return on the investment. Others had experienced serious downtime for their office during the upgrade process in the past, and are now hesitant to put themselves at risk of the loss of business again.

Perhaps most concerning was the third-party ATM at a gas station. Although most bank ATMs have been proven to run Windows 7, third-party ATMs remain a little bit of a mystery. When asked about whether his ATMs have been or will be upgraded, the owner of the gas station dismissed it all with a wave of his hand.

Submission + - Ask Slashdot: Do we really need to change passwords after Heartbleed OpenSSL bug

annga writes: As the result of Heartbleed OpenSSL Vulnerability there are recommendations everywhere to change our passwords in many major websites as Google, Yahoo,
Microsoft etc. and it is also appears that Android was exposed to this too. But is it realistic that someone could track my passwords without Trojan on my computer or on the server? As far as I understand my unencrypted data goes directly to the server and the hacker should be able to intercept it afterwards, which seems unlikely. Another issue is that we expected something to be encrypted and it was not, but should I really rush to change my passwords?
 

Submission + - Tesla fights back against "lemon law" lawsuit (networkworld.com)

colinneagle writes: The self-proclaimed "Lemon Law King" in Wisconsin has filed a lawsuit against Tesla that could net his client $200,000 in damages. The entire situation is a bit shady, though.

The suit claims that the vehicle experienced an array of serious and frustrating issues, including but not limited to malfunctioning door handles, poor battery performance, paint defects, trouble starting the car, and more. The suit also claims Tesla ignored the defendant's request for a buy-back for the Model S at hand.

Tesla, however, has fired back, pointing out that this same lawyer filed a lemon law suit on behalf of the exact same client against Volvo just a few months ago. Tesla's engineers also seem convinced that the car's owner had tampered with the fuses of the car, which they only discovered after trying, and failing, to recreate the problems the defendant had claimed he experienced.

Submission + - What ComiXology Can Do For Amazon (readwrite.com)

redletterdave writes: Amazon on Thursday announced it will acquire digital comics agency ComiXology for an undisclosed sum. But why does the world's biggest online retailer care so much about comic books? Well, that's because the deal—and ComiXology, as a whole—isn't just about comics. ComiXology is pioneering the art of digital storytelling, and attempting to bring these tools to the masses. With Amazon, ComiXology gets a big boost towards its goal of adding a third dimension to the two-dimensional world of books, comics and graphic novels.

Submission + - Apple's attention problem (networkworld.com)

smaxp writes: The iPhone has been a fashion statement for years, but with market share beginning to slide, Apple needs to re-capture consumers' attention,

Tim Cook summed up Apple’s definition of innovation in an interview with NBC’s Brian Williams a little over a year ago:

            "Our whole role in life is to give you something you didn’t know you wanted. And then once you get it,
            you can’t imagine your life without it"

But Apple has not done this in a long time – not since January 27, 2010, when it first introduced the iPad. Introducing an innovative new product category generates a wave of public attention that lifts sales of other product categories. A fashion-conscious consumer in the market for a new smartphone is more likely to consider paying a premium for an iPhone if the buzz on social media and in the press is propagating Apple’s latest new and innovative product category.

Submission + - Emails reveal battle over employee poaching between Google and Facebook (networkworld.com)

colinneagle writes: Apple, Google, and a slew of other high-tech firms are currently embroiled in a class-action lawsuit on allegations that they all adhered to tacit anti-poaching agreements. With that case currently ongoing, we've seen a number of interesting executive emails come to light, including emails showing that Steve Jobs threatened Palm CEO with a full-fledged legal assault if the company kept going after Apple engineers.

The emails include correspondences between Sergey Brin and Marissa Mayer and Facebook's Sheryl Sandberg and Google's Jonathan Rosenberg discussing the threat that Google saw in Facebook hiring its engineers.

The discussion elevates, with Sandberg pointing out the hypocrisy that Google grew to prominence by hiring engineers from major Silicon Valley firms. Rosenberg then hints at the potential for a "deeper relationship" that Google would be willing to reach as long as Facebook stops hiring its engineers, going so far as to tell Sandberg to "fix this problem."

Submission + - Driverless vehicle already in use in Europe (networkworld.com)

colinneagle writes: A driverless golf cart-like vehicle has hit the market and is already in use on some college campuses in Europe, including Oxford University. The all-electric Navia looks like a golf cart and, with a maximum speed of 28 miles per hour but a recommended speed of about 12 mph, is typically used as a driverless shuttle service. For those at a location where the shuttles are available, a mobile app allows them to both order a shuttle to pick them up and provide a destination. The Navia reportedly costs $250,000 per unit, which is pretty expensive, especially considering that most organizations that might need it would need to order multiple units.

Submission + - MIT researchers bring Javascript to Google Glass (networkworld.com)

colinneagle writes: Earlier this week, Brandyn White, a PhD candidate at the University of Maryland, and Scott Greenberg, a PhD candidate at MIT, led a workshop at the MIT Media Lab to showcase an open source project called WearScript, a Javascript environment that runs on Google Glass. White demonstrated how Glass's UI extends beyond its touchpad, winks, and head movements by adding a homemade eye tracker to Glass as an input device. The camera and controller were dissected from a $25 PC video camera and attached to the Glass frame with a 3D-printed mount. A few modifications were made, such as replacing the obtrusively bright LEDs with infrared LEDs, and a cable was added with a little soldering. The whole process takes about 15 minutes for someone with component soldering skills. With this eye tracker and a few lines of Wearscript, the researchers demonstrated a new interface by playing Super Mario on Google Glass with just eye movements.

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