I never understood why doordash settle for sub-par interface and quality of application than Uber by example, which is clearly a leader in that industry.
Whether it is :
- sale tax registration numbers (both) that aren't collected or offered an interface to be input like Uber does.
- sale tax that aren't remitted to business owners.
- the unfriendly shopping experience where it hard at checkout to review items quickly during multi orders.
- the support by chat which is a real torture on a stupid cellphone small screen, and take forever to chat with and reply with your at the store, at the cashier line and have no time to play around (with uber, you get diamond support by phone, within 1 minutes, when needed).
- their own map system which bug all the time, not compatible with Android Auto, like Uber is, only work on the cellphone.
- No Online Web Dashboard where to easily download all earning statement, by week in PDF format, it almost as if they don't give a flying **** about driver's accounting being clean, but only their, and then make it a misery to do any sort of reconciliation or sums total/stats, even if that only for income and sale tax reporting.
- No easy direct deposit on demand, you have to go to a complicated bullshit that nobody want.
I am not saying Doordash ain't an option, but it is a lower quality, lower grade, nearly amateurish vs. their drivers, and for having being doing this for almost 2 full years I can say that Doordash didn't put much effort or energy into "fixing" these things or to get on-par with the rest of the industry, they shown little to no amelioration, while the rest thrives and are getting better and better.
We are at the point where we might have to pass law and regulations to force doordash (and the like), to minimally achieve the quality and operational functionally in terms of supporting their drivers like Uber.
PS: Don't get me wrong, Uber has their own problem, but Doordash is way worst at the moment, it not even close to be comparable.