HP has ended its controversial practice of imposing mandatory 15-minute wait times for customer support calls in several European countries, following internal pushback and customer complaints.

The company confirmed the reversal and said it will "continue to prioritize timely access to live phone support."

Cryptocurrency exchange Bybit has experienced $1.46 billion worth of "suspicious outflows," according to blockchain sleuth ZachXBT. From a report: The wallet in question appears to have sent 401,346 ETH ($1.1 billion) as well as several other iterations of staked ether (stETH) to a fresh wallet, which is now liquidating mETH and stETH on decentralized exchanges, etherscan shows. The wallet has sold around $200 million worth of stETH so far. Bybit CEO Ben Zhou wrote on X that a hacker "took control of the specific ETH cold wallet and transferred all the ETH in the cold wallet to this unidentified address."

WinRAR 7.10 now lets users remove potentially sensitive metadata from downloaded files while preserving core Windows security features. The file compression tool's latest release introduces a "Zone value only" setting that strips download locations and IP addresses from Windows' Mark-of-the-Web security flags during file extraction.

The new privacy control, enabled by default, maintains only the basic security zone identifier that triggers Windows' safety prompts for downloaded files. This change prevents recipients of shared archives from accessing metadata that could reveal where files originated. The update from win.rar GmbH, whose compression software claims 500 million users worldwide, also adds performance improvements through larger memory page support and introduces a dark mode interface.

Apple is removing its most advanced, end-to-end encrypted security feature for cloud data in the United Kingdom [alternative source], in a stunning development after the government ordered the company to build a backdoor for accessing user data. From a report: The company said Friday that Advanced Data Protection, an optional feature that adds end-to-end encryption to a wide assortment of user data is no longer available in the UK for new users.

This layer of security covers iCloud data storage, device backups, web bookmarks, voice memos, notes, photos, reminders and text message backups. "We are gravely disappointed that the protections provided by ADP will not be available to our customers in the UK given the continuing rise of data breaches and other threats to customer privacy," the company said in a statement. "ADP protects iCloud data with end-to-end encryption, which means the data can only be decrypted by the user who owns it, and only on their trusted devices."

AI coding assistants are reshaping software development, but they're unlikely to replace human programmers entirely, according to industry experts and developers. GitHub CEO Thomas Dohmke projects AI could soon generate 80-90% of corporate code, transforming developers into "conductors of an AI-empowered orchestra" who guide and direct these systems.

Current AI coding tools, including Microsoft's GitHub Copilot, are delivering 10-30% productivity gains in business environments. At KPMG, developers report saving 4.5 hours weekly using Copilot, while venture investment in AI coding assistants tripled to $1.6 billion in 2024. The tools are particularly effective at automating routine tasks like documentation generation and legacy code translation, according to KPMG AI expert Swami Chandrasekaran.

They're also accelerating onboarding for new team members. Demand for junior developers remains soft, however, though analysts say it's premature to attribute this directly to AI adoption. Training programs like Per Scholas are already adapting, incorporating AI fundamentals alongside traditional programming basics to prepare developers for an increasingly AI-augmented workplace.

Software engineering job listings have plummeted to a five-year low, with postings on Indeed dropping to 65% of January 2020 levels -- a steeper decline than any other tech-adjacent field. According to data from Indeed's job aggregator, software development positions are now at 3.5x fewer vacancies compared to their mid-2022 peak and 8% lower than a year ago.

The decline appears driven by multiple factors including widespread adoption of AI coding tools -- with 75% of engineers reporting use of AI assistance -- and a broader tech industry recalibration after aggressive pandemic-era hiring. Notable tech companies like Salesforce are maintaining flat engineering headcount while reporting 30% productivity gains from AI tools, according to an analysis by software engineer Gergely Orosz.

While the overall job market shows 10% growth since 2020, software development joins other tech-focused sectors in decline: marketing (-19%), hospitality (-18%), and banking/finance (-7%). Traditional sectors like construction (+25%), accounting (+24%), and electrical engineering (+20%) have grown significantly in the same period, he wrote. The trend extends beyond U.S. borders, with Canada showing nearly identical patterns. European markets and Australia demonstrate more resilience, though still below peak levels.

A new AI tool developed by Google solved a decade-long superbug mystery in just two days, reaching the same conclusion as Professor Jose R Penades' unpublished research and even offering additional, promising hypotheses. The BBC reports: The researchers have been trying to find out how some superbugs - dangerous germs that are resistant to antibiotics - get created. Their hypothesis is that the superbugs can form a tail from different viruses which allows them to spread between species. Prof Penades likened it to the superbugs having "keys" which enabled them to move from home to home, or host species to host species.

Critically, this hypothesis was unique to the research team and had not been published anywhere else. Nobody in the team had shared their findings. So Mr Penades was happy to use this to test Google's new AI tool. Just two days later, the AI returned a few hypotheses - and its first thought, the top answer provided, suggested superbugs may take tails in exactly the way his research described.

California is considering officially recognizing Bigfoot as its state cryptid through Assembly Bill 666, introduced last week by North Coast Assemblymember Chris Rogers. "Rogers' district spans Del Norte, Humboldt, Mendocino, Sonoma and Trinity counties, a region known as the epicenter of Bigfoot lore," reports SFGATE. From the report: Assemblyman Rogers' Assembly Bill 666 is still in its early stages. According to the California Legislative Information website, the bill's title has been read aloud in the state Assembly and is now being printed and distributed to committee members for review. If it clears committee, it must then pass the Assembly and Senate before reaching the governor's desk to be signed into law.

[Matt Moneymaker, a longtime Bigfoot researcher and former star of the Animal Planet series 'Finding Bigfoot], is eager to witness history. "If there's going to be a date, an occasion when they're voting on whether or not to make it the official cryptid, I would love to be up there in Sacramento," he said. "I would gladly pay my way to be there when that happens." "Mankind has always had a fascination with monsters, and mythologies from around the world include stories of strange and terrifying creatures," writes Slashdot reader Pickens in a story published in 2008. "Examples include the half-bull, half-human Minotaur of Greek myths, the living clay Golem of Jewish traditions, British elves and Chinese dragons..." What's your favorite monster?

An anonymous reader quotes a report from Ars Technica: Just because Meta admitted to torrenting a dataset of pirated books for AI training purposes, that doesn't necessarily mean that Meta seeded the file after downloading it, the social media company claimed in a court filing (PDF) this week. Evidence instead shows that Meta "took precautions not to 'seed' any downloaded files," Meta's filing said. Seeding refers to sharing a torrented file after the download completes, and because there's allegedly no proof of such "seeding," Meta insisted that authors cannot prove Meta shared the pirated books with anyone during the torrenting process.

[...] Meta ... is hoping to convince the court that torrenting is not in and of itself illegal, but is, rather, a "widely-used protocol to download large files." According to Meta, the decision to download the pirated books dataset from pirate libraries like LibGen and Z-Library was simply a move to access "data from a 'well-known online repository' that was publicly available via torrents." To defend its torrenting, Meta has basically scrubbed the word "pirate" from the characterization of its activity. The company alleges that authors can't claim that Meta gained unauthorized access to their data under CDAFA. Instead, all they can claim is that "Meta allegedly accessed and downloaded datasets that Plaintiffs did not create, containing the text of published books that anyone can read in a public library, from public websites Plaintiffs do not operate or own."

While Meta may claim there's no evidence of seeding, there is some testimony that might be compelling to the court. Previously, a Meta executive in charge of project management, Michael Clark, had testified (PDF) that Meta allegedly modified torrenting settings "so that the smallest amount of seeding possible could occur," which seems to support authors' claims that some seeding occurred. And an internal message (PDF) from Meta researcher Frank Zhang appeared to show that Meta allegedly tried to conceal the seeding by not using Facebook servers while downloading the dataset to "avoid" the "risk" of anyone "tracing back the seeder/downloader" from Facebook servers. Once this information came to light, authors asked the court for a chance to depose Meta executives again, alleging that new facts "contradict prior deposition testimony." "Meta has been 'silent so far on claims about sharing data while 'leeching' (downloading) but told the court it plans to fight the seeding claims at summary judgement," notes Ars.

Rivian reported its first-ever positive gross profit of $170 million in Q4 2024, driven by cost reductions and increased regulatory credit sales, despite a $4.7 billion net loss for the year. The company said it expects to sell 46,000-51,000 vehicles this year and achieve "modest gross profit." The Verge reports: Rivian reported $170 million in positive gross profits, which includes production and sales but does not factor in other expenses, for the three-month period that ended December 31, 2024. That was based on $1.7 billion in revenues. The company said its net loss for the fourth quarter was $743 million, as compared to $1.5 billion in net losses in the same period in 2023.

Rivian earned $4.5 billion in revenue for the full year 2024, based on the delivery of 51,579 vehicles. It record a net loss of $4.7 billion, compared to $5.4 billion in 2023. Rivian cited increased revenue from the sale of regulatory credits to other automakers, which is also a primary revenue driver for Tesla. The company said it saw a $260 million increase in regulatory credit sales in the fourth quarter year over year.

Mirnotoriety shares a report from The Register: The operators of Ghost ransomware continue to claim victims and score payments, but keeping the crooks at bay is possible by patching known vulnerabilities and some basic infosec actions, according to a joint advisory issued Wednesday by the FBI and US Cybersecurity and Infrastructure Security Agency. The Feds warned orgs to beware of this spectral menace, which is known to have infected critical infrastructure and entities in every sector of a typical economy, and which has been observed scoring ransoms as recently as January. It is said to have racked up victims in more than 70 countries, including some in its China homeland.

Ghost first appeared in 2021, and according to the Feds, the gang will "rotate their ransomware executable payloads, switch file extensions for encrypted files, modify ransom note text, and use numerous ransom email addresses, which has led to variable attribution of this group over time." The Chinese group has therefore been identified as Ghost, Cring, Crypt3r, Phantom, Strike, Hello, Wickrme, HsHarada, and Rapture over time. The group's favored tactics, however, remain consistent: It targets unpatched systems to exploit known vulnerabilities that allow it to infect targets. [...]

According to Bloomberg, YouTube plans to introduce a lower-priced, ad-free version of its paid video service. From the report: The package, dubbed "premium lite," will be announced soon in the US, Australia, Germany and Thailand, according to a person familiar with the plans. The service will target viewers who primarily want to watch programs other than music videos. While YouTube may be best known for the free videos uploaded by users, the company also offers a variety of paid services. YouTube Premium is a $13.99-a-month package in the US that lets subscribers watch everything on the service, including music videos, without ads.

"As part of our commitment to provide our users with more choice and flexibility, we've been testing a new YouTube Premium offering with most videos ad-free in several of our markets," a YouTube spokesperson said in a statement. "We're hoping to expand this offering to even more users in the future with our partners' support."

An anonymous reader quotes a report from Reuters: The chief executive of streaming giant Netflix on Thursday announced a $1 billion investment to produce some 20 films and TV series in Mexico annually over the next four years. Speaking at President Claudia Sheinbaum's morning press conference in Mexico City, Netflix CEO Ted Sarandos said he looked forward to entering more partnerships with producers in the Latin American nation. Sheinbaum said the investments in the film industry should produce many jobs beyond immediate production needs, such as hospitality for actors and crew members, fashion designers and also spur tourism. "It's an industry that gives a lot of mileage to the economy," Sheinbaum said. "It's not only important for Mexico to be seen in the world, but also because of the economic development and jobs generated by a production."

Apple's Google Lens-like took called Visual Intelligence is coming to the iPhone 15 Pro, according to John Gruber of Daring Fireball. It's unclear which update will offer the feature but Gruber speculates it could arrive with iOS 18.4 in April. From a report: Visual Intelligence was originally introduced with the initial iPhone 16 lineup in September, and Apple showed it off as a feature that you launched from the Camera Control button. But yesterday, Apple announced that Visual Intelligence would be available on the iPhone 16E, which does not have the Camera Control button, through its Action Button.

That suggested that the feature could technically work with the iPhone 15 Pro, which also has an Action Button, and now Apple is confirming that Visual Intelligence will indeed come to that phone and be available via the Action Button. You'll also be able to launch Visual Intelligence from the Control Center on the iPhone 15 Pro, Apple told Gruber.

ChatGPT has reached over 400 million weekly active users, doubling its count since August 2024. "We feel very fortunate to serve 5 percent of the world every week," OpenAI COO Brad Lightcap said on X. Engadget reports: The latest milestone for the AI assistant comes after a huge uproar over new rival platform DeepSeek earlier in the year, which raised questions about whether the current crop of leading AI tools was about to be dethroned. OpenAI is on the verge of a move to simplify its ChatGPT offerings so that users won't have to select which reasoning model will respond to an input, and it will make its GPT-4.5 and GPT-5 models available soon in the chat and API clients. With GPT-5 being made available to OpenAI's free users, ChatGPT seems primed to continue expanding its audience base in the coming months.