The solution? YANG GANG!!!

Whole point of the test at it's most basic essence is to see if the person can spell without any help. Notepad.exe it is.

Forgot to add to the last sentence:

'...to deter my little darlings from acting naughty while not really throttling anyone.

To answer your question - If I were in ATT's shoes, initially I'd declare the 'top 5%' rule and throttle those users until enough of them defect off my network. Once satisfied with how my customer base is behaving, I will continue to declare the 'top 5%' rule to deter my little darlings from acting naughty.

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