Comment Out of touch management (Score 2) 124
Know why they are implementing this? They want to show the board and shareholders they are using "AI".
If they really wanted to improve the food or overall dining experience, they would take care of their supply chain issues, food quality issues, and cleanliness issues in the stores.
I haven't been to a Burger King in over 6 months and I have no plans on going back. I ordered 2 burgers and the buns were very stale and one of the side items I ordered was unavailable so I just ordered the burgers. I tried a different Burger King about a month after the first one and was appalled by the dirt and garbage along the walls and floor in the dining area. Against my better judgement, I ordered a Bacon King meal and was rewarded with lukewarm meat and stale buns again for the low, low price of $15-$16 dollars.
I can get a burger at my local pub or brewery for that price and the burger comes piping hot with fries or chips and a pint of beer.
Burger King needs to wake up.