Slashdot is powered by your submissions, so send in your scoop

 



Forgot your password?
typodupeerror
Get HideMyAss! VPN, PC Mag's Top 10 VPNs of 2016 for 55% off for a Limited Time ×

Comment Not all is bad. (Score 5, Informative) 209

I had an issue with being double-charged for an app from the app store about 5 years ago. Went to Apple's support site, wrote a description of the problem, then was asked if I would like THEM to call ME. Not the other way around. Clicked yes, a calendar popped up in which I selected the time window in (IIRC) 10 minute increments when I wanted them to call me.

Within a couple minutes of the 'start' my phone rang and I was chatting with a nice guy (said his name was Daniel in Texas). He already had my records up and he called to ask me if I wanted a credit on my iTunes account or refund to my card. He then said he'd call me back when it was done. About 10 minutes later he called me back and said the credit was issued.

That is exemplary customer service and one reason their customer satisfaction is always rated so high.

Comment Re:Stop using Java (Score 2) 243

The only comparable platform to Java is .NET and if your goal is to avoid money hungry patent/copyright-abusing companies, switching from Java (which has been open source for years) to .NET (partly open source for, what, one year?) is not really a great trade.

And no, dynamically typed languages are not replacements, nor are C/C++. To be a Java competitor you need to match its feature set, which is very hard given how large it is. And you need to be both garbage collected/statically typed. Only Go is even in the right general area, but Go is where Java was around 1998, so that's not really compelling.

The rather boring reality is that Java is safe unless you're an unusually rich corporation who is making something kinda-but-not-really Java. That does not describe most users.

Slashdot Top Deals

Your good nature will bring you unbounded happiness.

Working...