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Comment Re:NN, for those not old enough to remember (Score 2) 69

by sconeu (#65177497) Attached to: Groups Ask US Court To Reconsider Ruling Blocking Net Neutrality Rules

Back before the "internet" there were multiple online services. The "Big 3" were Prodigy, CompuServe, and America Online. At that time, a company like the Sears department store, would go to one or more of the big 3 and pay each one to setup an online presence.

Bad example. Prodigy was OWNED by Sears.

Comment Re:Algorithms (Score 1) 100

Investing does require basic math. Lottery is based on emotion/entertainment. Buy vs rent is based on what's available in your market. if you want to maintain a home, and if you plan to move in a few years. Few people make that decision primarily on calculated costs.

I agree with those. That's why I asked about the last three. I now remember reading the whole square root of people thing. To be honest, though, I still think that it's really more emotion than logic.

Comment Re:So they're deploying this to trick scammers? (Score 1) 82

by sconeu (#65144421) Attached to: 'AI Granny' Driving Scammers Up the Wall

"Helpful web assistants" are only helpful to the company by making people needing support go away.

I had an issue with my U-Verse TV service. I used AT&T's "helpful" chatbot, and of course it couldn't help, so I asked it for a representative. After a while, I found the right magic words and it connected me to one. Apparently, the only people you can get through the chatbot are billing and other administrative people.

I found this out because the guy actually admitted he was a billing/CS rep, not a tech support rep, and the only way to get tech support people was over the phone.

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