Submission + - New York City 911 system missed 1700 calls due to software update
belmolis writes: Part of the New York City 911 emergency system was off-line from 3am to 10am on August 18th due to a software update according to Medical Daily. Of 5,659 calls to the Bronx call center, 1,700 calls connected but could not be heard by emergency operators. Some were rerouted to other call centers, but an estimated 400 human callers never got through. The potentially serious consequences of delayed response to emergencies are not yet known. The City did not notify the public and only released information when journalists inquired. How buggy software came to be installed on a running system is not yet known.