Journal: Where's the voice of dissent when it comes to White Boxes?

In researching the rise and the role of white boxes in the technology marketplace recently, I found either articles praising white boxes, or companies priding themselves that they don't use them.

What I didn't find was hard facts against white boxes.

For example:

• Uptime is X% less [with White Boxes]
• Y% of people say they received no support [with White Boxes or White Box suppliers]
• Z% had hardware failures within the first 24 months [using White Boxes]

I've talked to distributors, and well as manufacturers, but both groups would only push their own products (of course).

Does anyone carer to share their experiences?