I remember first encountering this sort of thing when Google started to get big. I remember looking around for a contact email address or phone number, and wondering what I would do if I ever had a problem that couldn't be resolved by their online documentation... turn to the user "community"?
Ooh ooh I know this one! Google doesn't care. Google really doesn't care. Locked out of your account? They don't care. They have billions of other suckers giving them piles of email, location and phone data to mine and advertise on. You are not even a rounding error. It is better for their bottom line to ignore you. I went through all this when they cancelled my AdWords account due to "suspicious activity." Yes, I went through all the online documentation. I filled in their "appeal" form a couple of times. No response and the account remains locked.
It has taken a couple of years but I am almost 100% google-free now. I have an old legacy Gmail account but all my new emails use Proton and my ISP. The phone is on KaiOS so there's probably some legacy google crap on there too, but I hardly use it and the cell service is so shit where I live that Google would have trouble exfiltrating any useful info anyway.
But yeah, I'll repeat it one more time. Google doesn't care about you, me, or any of the peons who feed their advertising engine. If you spend a lot of money paying Google to advertise stuff, Google might care about you.