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NASA

NASA Uses AI Customer Service Robot In Second Life 45

Linguo writes "Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin's virtual humans are being used by organizations like NASA and National Australia Bank to improve their customer support levels. MyCyberTwin technology is designed to allow almost anyone to build a virtual, artificial human — called a CyberTwin — which can handle such tasks as personalized customer support, client sales or even entertainment and companionship. CyberTwins can take the form of a clone of yourself, or a representative of your company, and they can live in almost any digital environment, including Web sites, virtual worlds, blogs, social network pages and mobile phones."
Security

Symantec Exec Warns Against Relying On Free Antivirus 459

thefickler writes "Clearly, the rise of free antivirus is starting to worry Symantec, with one of their top executives warning consumers not to rely on free antivirus software (including Microsoft's Security Essentials). 'If you are only relying on free antivirus to offer you protection in this modern age, you are not getting the protection you need to be able to stay clean and have a reasonable chance of avoiding identity theft,' said David Hall, a Product Manager for Symantec. According to Hall, there is a widening gap between people's understanding of what protection they need and the threats they're actually facing."
The Internet

Browsing Frugally Without Wasting Bandwidth? 450

forrestm writes "At home, my internet connection is limited to 1GB / month before I have to pay extra. At my university, I'm charged around 2.5c per megabyte. I rarely download anything big, but I often go through a large amount of bandwidth by simply browsing around. For example, when I play a YouTube video, click a link, and then return to the video, the whole video reloads. When I read some websites, such as BoingBoing.net or Cnet.com, my status bar shows a whole lot of data being transferred through other domains. Some pages seem to send/receive data at certain intervals for the duration of my visit. When I begin to enter a search in Firefox's search bar, a list of suggestions is automatically downloaded. In addition to this, Firefox often requests internet access of its own accord, even though I have automatic updating turned off. All this is costing me! How do I stop unsolicited use of my internet connection? How do I go about not wasting bandwidth like this?"

More Unintended Consequences of the DMCA 205

BrianWCarver writes "In the seven years since Congress enacted the Digital Millennium Copyright Act (DMCA), examples of the law's impact on legitimate consumers, scientists, and competitors continue to mount. A new report released today from the Electronic Frontier Foundation (EFF), 'Unintended Consequences: Seven Years Under the DMCA,' (pdf) collects reports of the misuses of the DMCA -- chilling free expression and scientific research, jeopardizing fair use, impeding competition and innovation, and interfering with other laws on the books. The report updates a previous version issued by EFF in 2003, which Slashdot also covered."

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