Comment Re:Totally saw this coming (Score 1) 356
Being on hold with Sprint for 10 minutes is a HUGE improvement! When I had (yes, past tense) Sprint the customer service wait time was rarely less than 30 minutes. One time I was on hold I got frustrated and I left the phone on the table while I went to the store...when I got home I was STILL on hold.
This was a number of years ago so, hopefully, their customer service has gotten better. It was horrendous when I was with them and I'll likely never consider them again.
This was a number of years ago so, hopefully, their customer service has gotten better. It was horrendous when I was with them and I'll likely never consider them again.
