Atlassian puts their own bug database online. When you find a problem with Atlassian software you can search for it there. You will likely find that other people have found this problem before you, and opened tickets on it, which Atlassian has since closed, explaining either - yes, it is broken, but fixing it would be hard, so we're not going to OR - no, that's the way it is supposed to work, and we're not going to change it
Agree. There are so many feature requests that would make the tool more useful that they flat out reject because... I guess they don't feel like doing work?