I have also been a marine rescue operator. The distress call came from PMR13 channel instead of VHF channel 16.
A sailboat with a broken engine was left stranded in the windcalm and ahead of large cruise ships.
I instructed those in distress on how to flag themselves up and organized tow assistance from a nearby pilot boat.
In the US, there is SeaTow insurance. If the emergency call goes to SeaTow, then others don't even have to respond. Running out of fuel is a problem that SeaTow can solve.
This kind of claim can only be made through the courts and/or with the help of a lawyer via fax machine.
Support emails never yield the desired result, you can safely forget about customer support.
Experienced.....
I've also encountered this attitude: "Small (micro) companies and sole proprietors, stay on Windows!" CAD/CAM/CAE vendors only start talking about Linux/Unix-based solutions when you have a thousand or more engineers on staff.
There are actually some really professional tools for Linux. But you have to ask their developers specifically. One such is UG-NX and NASTRAN. Last time I looked into it, it was supposed to be for almost all operating systems unix/linux/macosx/windows.
Please annoy your tax office with this request. It is in their best interest to have such software. If they refuse, make some improvements at the ballot box in the next election.
Here, the geodesists have been the loudest in shouting that Linux is no good. It doesn't have the software they need. I myself complain about the lack of drivers for studio hardware. Before buying anything, always search Google to see if anyone has gotten the thing they are buying working and how.