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Journal nizo's Journal: Vonage, you suck 7

Before you sign up for vonage, take a look at this fine print: $39.99 disconnect fee if you disconnect your service within two years of signing up. Seriously, a disconnect fee that costs twice what I pay for the service monthly? And though I am sure this is all buried in their contract somewhere, I certainly didn't see it when I signed up. Nice.

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Vonage, you suck

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  • Declare bankruptcy and laugh in their face.

  • If a company has more than 30 employees, then chances are it's untrustworthy and unreliable. It gets slightly better below 30. Never trust anyone over 30.

  • Phone companies have the same disconnect fees when you sign a contract now-a-days. I've switched entirely to cell phone only. I figure if I'm going to pay for the cell phone, there's no need for redundancy.

  • Woo hoo hoo
    Woo hoo
    Woo hoo hoo
    Woo hoo
    Hoo hoo
    Hoo hoo
    Hoo hoo

    Now that I've cursed you with that ear bug you should know that I feel your pain. I will never give any money to Verizon for similar reasons. My wife spent a total of almost 20 hours on hold over 2 weeks trying to cancel a second line in the house. Turns out there's a special cancellation line if you want to cancel. No one else can do it.

    Oh yeah and, during that time, WHEN THERE WAS NO PHONE PLUGGED INTO THE F*N JACK, there were $130 of
    • by nizo ( 81281 ) *

      This is why I liked Cricket in the past (I dunno, maybe they have an absurd disconnect fee now too??). If they let me go month to month and leave any time I want, then it is up to them to keep me as a customer, so I expect (and got) better service then from a company that had me locked up in a two year contract, who could screw me at will since I wouldn't leave because of the contract. Now that I have a work cell I don't care, but if I ever do end up going back to paying for my cell, it will be with someone

An age is called Dark not because the light fails to shine, but because people refuse to see it. -- James Michener, "Space"

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