Comment What good is a 3x less expensive AI workforce (Score 1) 12
if all your customers hate it 10x more than humans?
India should protect its pool of human workers: when the backlash against AI hits full force, they'll be well-positioned to retake the market.
I never thought I'd say I find calling customer support and being greeted by this unmistakable heavy Bangalore accent refreshing and reassuring: at least I know I'm talking to someone who understands my question and not something that serves me the nearest matching boilerplate answer from the support knowledgebase in a sycophantic transatlantic accented tone.