Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
Get HideMyAss! VPN, PC Mag's Top 10 VPNs of 2016 for 55% off for a Limited Time ×
It's funny.  Laugh.

Submission + - Did a program pass the Turing test?

mforbes writes: The following is a transcript of a conversation I just had with a well-known bank in the US (name omitted, although including it wouldn't harm said bank in this instance):



Chat InformationWelcome to an online chat session at <Some Bank>. Please hold while we connect you to the next available <Some Bank> Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 0 minutes. You are currently 3 in queue. Thank you for your patience.
Chat InformationThank you for choosing <Some Bank>. You are now being connected to a <Some Bank> Online Banking Specialist.
Parker: Hello, my name is Parker, thank you for choosing <Some Bank>'s Text Chat!
Parker: I'll be delighted to assist you with your Personal accounts today. May I have your complete name to begin?
You: Hi Parker. I'm <My Name>.
Parker: Hi <My Name>! How are you doing?
You: I'm terribly curious-- Is this a live person with whom I'm chatting, or is this a bot? It's not really important, I'm just curious :)
You: I'm fine, thank you. I just need to know how to request a wire transfer.
Parker: I am Parker, Of course real!!!
You: Oh sure, but a bot trying to pass a Turing test would say that too, wouldn't it ;)
You: Seriously though, thanks :)
Parker: We are not that advanced yet :-)
You: yeah, neither am i, for that matter...
Parker: I completely understand you and would assist you with it right away!
Parker: To establish an outgoing wire transfer, please visit one of our local banking centers to perform the wire in person or establish repetitive wire service.
You: I'm impressed that you know what a Turing test is, though :)
You: ah, so this isn't something i can just do over the phone?
Parker: Unfortunately, we are unable to provide wire transfer service by e-mail, Online Banking, the Bank of America Web site, telephone or via Live Chat.
Parker: Would you like me to provide you with the details of performing the wire transfer?
You: I understand. I'm actually a little glad to hear that, for security reasons.
You: There's no real need if I need to visit a bank in person.
You: Thank you, though!
Parker: You are most welcome!
Parker: Is there anything else that I can assist you with? I will always be happy to assist you further.
You: Not for this afternoon, you've pretty much answered my question.
Parker: Have a great day ahead. I am sure it is going to be bright day for you and I hope it gets brighter for you everyday.
Last text message received Parker: Thank you for being a wonderful customer and giving me an opportunity to assist you. I hope I again get a chance to assist you in future :-) !

My question: was this a really good bot that succeeded in fooling me into believing it was human, or was this a human that left me wondering whether or not it was a bot?

I can't wait to see the comments that arise from this one... (and no comments about the word 'arise', please...)

(For the curious: the total chat time was about 3 or 4 minutes, and the longer lines, such as Parker's sign-off, took only a couple of seconds. If Parker is human, those responses were likely to have been macros.)

-Mike

Slashdot Top Deals

Stinginess with privileges is kindness in disguise. -- Guide to VAX/VMS Security, Sep. 1984

Working...