Comment Re:Customizing ERP frequently fails (Score 1) 71
My company writes ERP software (business accounting software if you are unfamiliar with the term ERP - my company website has a good description https://www.eaerich.com/ ). While changing business processes can be required, it is also important to remember that often those very business processes are what set a business apart from the competition. I'm not talking about creative accounting, either.
In order to survive a business needs a competitive edge. That can include products and services, and can also include their business processes. So conforming a business to the ERP software can have a result of destroying a competitive edge. Yes, customization is expensive. But loosing your ability to differentiate your business from the competition is even more expensive.
Honestly, most ERP solutions are just ridiculously overpriced. Oracle maybe more than most. Using ERP software shouldn't be such a huge expense. My company works hard to make it affordable.