Comment Re: This may be a boon for people locked out. (Score 1) 65
I've found a small percentage, maybe 5%, of the hundreds of devices I've had to pull up Bitlocker keys for are glitched. Microsoft's site will list the device, but when you click the button to display the key, you only get an empty box.
I'm not sure whether to blame Microsoft or my employer, but I'm guessing Microsoft manages all the backend for their own web site, and we have no more on-prem Windows servers, it's all in the MS cloud.
I have a personal policy now of always keeping a paper copy of the key, because Microsoft's web portal is unreliable at keeping them.