Submission + - Office 365 "On Demand" gone? (office.com) 2
jbarr writes: Back in December, I paid for an Office 365 Home Premium subscription. One of the selling features (which is still being advertised as a feature) is the Office On Demand feature. You open a Web browser, login to your Office 365 account, and click on an "On Demand application (like Word, Excel, Access, outlook, etc.) and it launches a "streamed" instance of the application. It's like a Remote Desktop or Citrix session that provides access to a full version of each Office application from any Internet-connected Windows 7 and Windows 8.x box.
On Demand is not to be confused with their "Office Online" feature which are Web Apps of most Office applications (except Access and Publisher.) These versions are limited in function, whereas the On Demand versions were full, streamed instances of the application.
About a week or so ago, I signed in, and the ability to launch the On Demand applications was gone, effectively locking me out of an important feature that I paid for. I did a Google Search, and found several threads discussing this, yet no one seems to know what's going on. There is one kind soul who presented a workaround to launch Word and Excel On Demand which is great (thank you!) but to no fault of his, it doesn't address launching other On Demand applications.
I paid-for a feature that is still advertised, and it is now not available without notice. And there is no explanation. If servers are down, fine. Post a message stating it. If you are adding or changing features, then post a page stating it. But as it stands, all On Demand functionality has simply been stripped out with no explanation rendering my Access databases useless. Yes, I can locally install Access 2013 from my Office 365 Home Premium subscription, but that misses the point that a paid-for feature has been removed without explanation or compensation.
On Demand is not to be confused with their "Office Online" feature which are Web Apps of most Office applications (except Access and Publisher.) These versions are limited in function, whereas the On Demand versions were full, streamed instances of the application.
About a week or so ago, I signed in, and the ability to launch the On Demand applications was gone, effectively locking me out of an important feature that I paid for. I did a Google Search, and found several threads discussing this, yet no one seems to know what's going on. There is one kind soul who presented a workaround to launch Word and Excel On Demand which is great (thank you!) but to no fault of his, it doesn't address launching other On Demand applications.
I paid-for a feature that is still advertised, and it is now not available without notice. And there is no explanation. If servers are down, fine. Post a message stating it. If you are adding or changing features, then post a page stating it. But as it stands, all On Demand functionality has simply been stripped out with no explanation rendering my Access databases useless. Yes, I can locally install Access 2013 from my Office 365 Home Premium subscription, but that misses the point that a paid-for feature has been removed without explanation or compensation.
