Comment Best Western Responds (Score 2, Informative) 180
Best Western responds:
http://tinyurl.com/5863g8
Partial reprint, PR gobbledy gook removed:
Posted 6:37 p.m. EDT Aug. 24, 2008
"The story printed in the Sunday, August 24, 2008, Glasgow Sunday Herald claiming a security breach of Best Western guest information is grossly unsubstantiated. Claims reported about our Central Reservations customer records are not accurate. [snip] The Sunday Herald reporter brought to our attention the possible compromise of a select portion of data at a single hotel [snip] We have found no evidence to support the sensational claims ultimately made by the reporter and newspaper.
Most importantly, whereas the reporter asserted the recent compromise of data for past guests from as far back as 2007, Best Western purges all online reservations promptly upon guest departure.
[snip] ...and again, we delete credit card information and all other personal information upon guest departure.
SOURCE: Best Western International"